Yum China names interim CFO

April 24, 2017

Yum China Holdings Inc. has appointed Jacky Lo as its interim CFO, effective June 1. He replaces Edwin "Ted" Stedem, who is leaving the position on that same…

Employee bullying claims can bury your business

by Lindsay Ayers — Attorney, CDF

It can happen under the surface of face-to-face employee interactions, but it's still brutal and even can end up in a lost life, particularly in the stressful…

Restaurant industry upbeat for 2017; big year for digital marketing

April 24, 2017

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which…

Mobile Vending University helps prepare food truck owners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all…

Required restaurant allergen training: Wave of the future?

by Betsy Craig — pres, menutrinfo.com

Many jurisdictions nationally may not yet have regulations mandating how restaurants can best keep customers free from allergens and other food safety threats.

2 techs combine forces to reduce labor costs

April 11, 2017

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule…

Hot Heads & Rapid Fired Pizza founder on a regional growth approach

by S.A. Whitehead — Food Editor, Net World Media Group

Hot Heads Burritos founder, Ray Wiley, is on a roll again, this time with a fast pizza concept, called Rapid Fired. The chain has taken a regional approach to…

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

Exec behind 'Best Sports Commercial' of all time is new Marco's CMO

April 3, 2017

Marco's Pizza has named veteran marketing executive Steve Seyferth as its new CMO, according to a news release. Seyferth has a background that includes leading…

Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

Dunkin' Brands names interim CFO, begins search for next financial leader

March 24, 2017

Dunkin' Donuts and Baskin-Robbins parent company, Dunkin' Brands, said that its Vice President of finance and treasurer, Kate Jaspon, will step into the…

Trumpcare yanked before vote, Affordable Care Act remains ... for now

by S.A. Whitehead — Food Editor, Net World Media Group

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…

NRA to Congress: 'Press go on health act but fix it later'

March 22, 2017

National Restaurant Association Policy and Government Affairs EVP Cicely Simpson today told Speaker of the House and U.S. Rep. Paul Ryan to press forward with…

Reader Poll: Restaurant confrontations - are they happening more often?

by S.A. Whitehead — Food Editor, Net World Media Group

The news is filled with a constant flow of incidents demonstrating the worst in human behavior often happening at the chains this website's readers oversee. It…

Marco's attracts 2 industry franchise veterans for aggressive growth plan

March 15, 2017

Marco's Pizza has hired a couple industry vets to help grow its footprint. John Ramsay is now vice president of franchise development services, and Travis…

Yum boosts leave time for corporate moms who give birth

February 27, 2017

A major player in the quick-service and pizza industries, Yum Brands,  is expanding its parental leave and other flexible work policies as part of a new…

4 metrics every restaurant should track

You may be running a well-structured training program for new staff in the hopes that they’ll learn quickly and become more productive, but you might be…

Marco's promotes EVP to COO

February 16, 2017

Marco's has promoted former Executive Vice President of Operations Tony Libardi to the position of COO for the chain. The move brings marketing, employee…

Marco's names COO

February 14, 2017

Marco's Pizza has promoted its EVP of operations and former Burger King executive, Tony Libardi to chief operations officer, a news release said. In the new…

105 organizations to Congress: Reject Hardee's CEO for labor secretary

January 30, 2017

A coalition of more than 100 groups representing food chain employees, as well as corporate accountability and environmental organizations is calling on U.S.