800 Degrees Pizzeria puts former Focus Brands exec in CMO seat

January 19, 2018

Los Angeles-based 800 Degrees Pizzeria has named Thomas Bartsch as its chief marketing officer. Bartsch most recently served as CMO and global marketing vice…

Papa John's CFO heads to same job at Jack in the Box

January 17, 2018

Just weeks after the departure of former CEO John Schnatter, Papa John's International said that CFO and CAO Lance Tucker is leaving to take the CFO job at…

7 ways tech can ease managers' employee management efforts

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

Blaze makes leadership changes

January 10, 2018

Blaze Fast-Fire'd Pizza today announced the addition of four key members to its leadership team in support of the company's goal to exceed $1 billion in…

Mod puts former Red Robin exec in top culinary role

December 21, 2017

Mod Pizza has hired a former Red Robin Gourmet Burgers & Brews executive to lead its culinary team. Robin Hamm will serve as vice president of culinary for…

KFC's monster-sized miniature weekend media score

by S.A. Whitehead — Food Editor, Net World Media Group

It’s just a tiny story, but KFC made big news with the opening of its Portland, Oregon, mini restaurant Saturday, which now has managed to generate stories…

Domino's makes big changes to international, marketing leadership

December 18, 2017

Domino's Pizza has promoted U.S. CMO Joe Jordan to executive vice president of international. He'll oversee the brand's leadership teams in Europe, the Middle…

30-day comment period ticks away on proposed tip-pooling rule change

December 12, 2017

The 30-day comment period is ticking away on a proposed FLSA rule change that would allow employers to pool their minimum wage employees' tips. The Department…

Free webinar teaches restaurants how to make training literally pay

by S.A. Whitehead — Food Editor, Net World Media Group

Training may be one of the restaurant industry's most overlooked ways to gain a competitive edge. This free webinar explains precisely how your brand can not…

HotSchedules integrates workplace management platform with POS

October 31, 2017

HotSchedules has integrated its workplace management platform to NCR Aloha's restaurant point of sale solution. Restaurants will be able to use this solution…

Pizza leaders must go face-to-face into a techie future

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

Snagajob survey uncovers growing discontent among hourly workers

October 18, 2017

The hourly workforce recruiting site Snagajob released its State of the Hourly Worker report this week.

Restaurant biz down, but not as bad as it looks

October 13, 2017

Ever since Hurricanes Harvey and Irma roared through most of the nation's southern regions, analysts and others have been itching for numbers on the storms…

The pizza brand leader's silver bullet in a tech-filled world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

HR people say predictive analytics work, they just don't have them

October 5, 2017

The predictive analytics firm OutMatch recently surveyed HR professionals about the value of using predictive analytics in hiring employees and then helping…

Restaurant cooks among top winners in September wage growth

October 4, 2017

The latest annual year-over-year wage growth report is out for September, showing continued snail's pace growth in wages overall, but also indicating that…

Irate readers to Pizza Hut: Don't suspend ... Commend that gun-wielding employee

September 28, 2017

News of the suspension without pay of a Springfield, Missouri, Pizza Hut employee and felon, who said he had a "good old-fashioned gunfight" with an alleged…

Restaurant safety check? New AI platform watches, reports violators

September 27, 2017

One of China's largest state-owned enterprises is paying seven figures to data intelligence platform KanKan to provide facial- and object-recognition tech that…

19 chains, 475 people enrolled for 1st NRA apprenticeship

September 14, 2017

Shakey's Pizza and Firehouse Subs are among the brands that have committed to registering nearly 500 restaurant and hotel apprentices in the Hospitality Sector…

Longtime Chipotle exec named Fresh Brothers COO

August 30, 2017

Fresh Brothers has added a couple of well-known industry vets to its leadership team. Former Chipotle Mexican Grill director of operations and Darden Specialty…