DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

Exec behind 'Best Sports Commercial' of all time is new Marco's CMO

April 3, 2017

Marco's Pizza has named veteran marketing executive Steve Seyferth as its new CMO, according to a news release. Seyferth has a background that includes leading…

Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

Dunkin' Brands names interim CFO, begins search for next financial leader

March 24, 2017

Dunkin' Donuts and Baskin-Robbins parent company, Dunkin' Brands, said that its Vice President of finance and treasurer, Kate Jaspon, will step into the…

Trumpcare yanked before vote, Affordable Care Act remains ... for now

by S.A. Whitehead — Food Editor, Net World Media Group

Trumpcare was pulled from consideration in a vote by Congress, despite an ultimatum from the President to vote on the measure. For now, the Affordable Care Act…

NRA to Congress: 'Press go on health act but fix it later'

March 22, 2017

National Restaurant Association Policy and Government Affairs EVP Cicely Simpson today told Speaker of the House and U.S. Rep. Paul Ryan to press forward with…

Reader Poll: Restaurant confrontations - are they happening more often?

by S.A. Whitehead — Food Editor, Net World Media Group

The news is filled with a constant flow of incidents demonstrating the worst in human behavior often happening at the chains this website's readers oversee. It…

Marco's attracts 2 industry franchise veterans for aggressive growth plan

March 15, 2017

Marco's Pizza has hired a couple industry vets to help grow its footprint. John Ramsay is now vice president of franchise development services, and Travis…

Yum boosts leave time for corporate moms who give birth

February 27, 2017

A major player in the quick-service and pizza industries, Yum Brands,  is expanding its parental leave and other flexible work policies as part of a new…

4 metrics every restaurant should track

You may be running a well-structured training program for new staff in the hopes that they’ll learn quickly and become more productive, but you might be…

Marco's promotes EVP to COO

February 16, 2017

Marco's has promoted former Executive Vice President of Operations Tony Libardi to the position of COO for the chain. The move brings marketing, employee…

Marco's names COO

February 14, 2017

Marco's Pizza has promoted its EVP of operations and former Burger King executive, Tony Libardi to chief operations officer, a news release said. In the new…

105 organizations to Congress: Reject Hardee's CEO for labor secretary

January 30, 2017

A coalition of more than 100 groups representing food chain employees, as well as corporate accountability and environmental organizations is calling on U.S.

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

by S.A. Whitehead — Food Editor, Net World Media Group

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

Webinar: How Which Wich engages frontline employees

January 26, 2017

Technology trends are continually launching that have the power to drastically affect your business model as well as how you communicate with and engage…

Two more national chains make big hiring push

January 20, 2017

Earlier this week, it was Domino's in New York City announcing that it would hire 200 new people. Now, Pizza Hut has joined the effort, but this time for a…

New York City Domino's: We pay more

by S.A. Whitehead — Food Editor, Net World Media Group

At a time when the incoming administration in Washington shows little support for increasing the federal minimum wage or putting programs in place to assist…

US foodservice 2016 Q4 wage growth among best of all industries

January 10, 2017

PayScale Inc. said its latest numbers indicated that food service and restaurant wages grew by 3.6 percent over the past year, far outpacing the national…

Papa Murphy's names interim CEO

January 6, 2017

Papa Murphy’s Holdings has appointed its board chair, Jean Birch, to the position of interim chief executive officer, effective immediately. The leadership…

AllerTrain approved for food service in Maryland

November 4, 2016

A Maryland county now requires eateries to have an allergy and gluten-free trained employee on site during operating hours.