Technology News & Media

Olo, Thanx delivering 'hyper-personalized guest engagement'

April 17, 2025

Olo, a restaurant technology provider, and Thanx, a guest engagement and retention platform for restaurants, are partnering to combine guest loyalty data from…

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Qu acquires Fourtop, launches 1st Smart Kitchen platform

April 16, 2025

Unified restaurant commerce platform Qu has acquired Fourtop, an AI-powered restaurant insights platform founded by Darien Bates.

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Blaze Pizza rolls out optimized app, loyalty program

April 15, 2025

Fast casual pizza chain Blaze Pizza has launched an enhanced app and loyalty program in partnership with Thanx, according to a press release.

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Lunchbox offering free order aggregation

April 14, 2025

Lunchbox is providing its clients with free Order Aggregation, which automatically routes third-party platforms like EzCater, DoorDash, Uber Eats and Grubhub…

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Ovation releases tools to empower restaurants

April 8, 2025

Guest feedback platform Ovation has released two product enhancements designed to help restaurants gain deeper insights and drive real revenue: Long-form…

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Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

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Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Papa Johns, Google Cloud team to deliver AI-powered pizza experiences

April 3, 2025

Papa Johns and Google Cloud have entered into an expanded multi-year partnership to revolutionize Papa Johns' order and delivery experience using AI.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Connect Media

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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Thanx integrates with Square

March 28, 2025

Loyalty and guest engagement platform Thanx has integrated with Square, which has an ecosystem of commerce solutions. With this launch, Thanx now supports…

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2025 Pizza Marketplace Top 100 Movers & Shakers

We are honored to announce the Pizza Marketplace Top 100 Movers & Shakers for 2025. This group features the best who stand out in a crowded field and are…

Presented by PizzaMarketplace.com

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GRUBBRR Guarantee gives kiosk users peace of mind

by Mandy Wolf Detwiler — Editor, Connect Media

Kiosk company GRUBBRR stands behind its commitment to helping restaurant brands increase sales and reduce labor costs.

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Yum Brands partners with Nvidia for AI technology

March 25, 2025

Yum Brands has partnered with Nvidia to accelerate the development of AI technologies for its restaurants around the globe. Yum Brands, which in total has more…

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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.

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Wholly Stromboli brings New York, Detroit-style pizzas to small-town Colorado

by Mandy Wolf Detwiler — Editor, Connect Media

Wholly Stromboli stands out with its pizzas and stromboli in Ft. Lupton, Colorado.

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How to master the art of guest recovery

March 19, 2025

Every dropped plate, every lukewarm dish, every forgotten reservation — it stings. You pour your heart into your restaurant, and when things go wrong, it feels…

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