Square, Sysco partner to save restaurants time, money

December 18, 2024

Square announced this week that since it's officially a Sysco Restaurant Solutions partner, Sysco will promote, co-market and sell Square's technology suite to…

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

SynergySuite Wins Best Customer Service Award for Partnership with Friendly’s

SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

Mellow Mushroom opens prototype in Atlanta area

December 4, 2024

Mellow Mushroom has opened a prototype location at The Boulevard at Grant Park along the Atlanta Beltline. The prototype was created in conjunction with The…

Pizza Hut pilots restaurant design in Texas

December 3, 2024

Pizza Hut has introduced its most innovative restaurant design concept to date in Plano Texas. The restaurant offers an elevated, modern, more connected…

Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

How tech can streamline restaurant operations

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…

Stoner's Pizza Joint burns bright as it grows

by Mandy Wolf Detwiler — Editor, Networld Media Group

Stoner's Pizza Joint has 50 units and will build another 15 next year. With its systems and franchising down, owner John Stetson expects the brand to excel as…

HungerRush unveils Feedback customer engagement tool

November 20, 2024

HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time…

Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by FastCasual.com

Pizza Forno debuts 24-hour vending machine in west Michigan

November 18, 2024

Pizza Forno has opened a 24-hour vending machine in Caledonia, marking the first of its kind in West Michigan, according to a Fox 17 report.

How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Networld Media Group

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

Dough Boy Pizza: a chef-driven, tech-enabled pizza powerhouse

by Mandy Wolf Detwiler — Editor, Networld Media Group

Classically trained chef Erica Barrett went from Southern cooking to fast casual pizza when she opened Dough Boy Pizza. The brand is slated to have 10 units by…

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

Olo, ezCater team up to simplify catering menu management for restaurants

November 8, 2024

Restaurant technology provider Olo Inc. has a new integration with ezCater, a food tech platform for workplaces in the US, to streamline catering menu…

How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

PizzaForno expands in Michigan with 40-unit pizza vending machine deal

November 5, 2024

PizzaForno, a 24/7 automated pizzeria, has inked a 40-unit development deal with Forno Brothers LLC, according to a press release. This expansion will bring…

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.