Freebirds, United Airlines help restaurants understand location-based marketing

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Location-based marketing is the best way to reach customers around our location and it's a very cost-effective way to market to consumers, said Erin Levzow…

Free webinar: How to Create Loyal Guest Behavior

September 1, 2016

Restaurant chains across the country are continuing to build and execute loyalty programs that provide immediate and sustainable results.

Toast, Chowly debut POS integration for third-party ordering

August 31, 2016

Toast and Chowly are partnering to integrate third-party online ordering systems into POS software, according to a news release. As most restaurateurs already…

Olo, Conversable team up on new order, social messaging solution

August 30, 2016

Olo and Conversable are teaming up to bring a new option in social ordering and messaging to the restaurant industry.

Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

Pizza Pie bakes up ROI with loyalty kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Kiosks in the restaurant sphere are a big hit due to their ability to draw in customers. One pizza franchise saw firsthand how effective a kiosk campaign can…

Kiwis ... and lots of sheep ... witness first pizza drone delivery for Domino's today

by S.A. Whitehead — Food Editor, Net World Media Group

August 25, 2016

Pizza delivered via drone has become reality, according to a news release from Domino’s Pizza. The company paired with Flirtey to create the first commercial…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Should franchisors rethink employee training under the NLRB cloud?

by Tim Tang — Business Technologist, Hughes

Using a networked, digitally driven, consumer model for employee training can turn employees into eager directors of their own professional development without…

Paytronix announces winner of loyaltees award

August 16, 2016

Paytronix Systems announced the first winner of its 2016 Paytronix Loyaltees Awards — Pizza Ranch. The award is an annual program designed to spotlight…

Stellar Loyalty, Splick.it/Onosys unveil collaboration

August 16, 2016

Stellar Loyalty and Splick-it/Onosys have announced a partnership to provide a pre-integrated solution for a next generation restaurant experience. 

Why universal POS technology makes all the difference in franchising

Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…

NRA: Restaurateurs want technology without headaches

August 3, 2016

Only 12 percent of restaurant operators consider  themselves to be cutting-edge in implementing technology, according to a recent study conducted by the…

Learning from the best and the worst restaurant apps

Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…

Managers waste food no more: HotSchedules and BiRite announce partnership

July 26, 2016

HotSchedules and BiRite Foodservice Distributors have announced a partnership intended to help restaurant and hospitality managers accurately order and monitor…

Why your app isn't appealing to your customer base

Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.

Cicis reports massive 17-state data breach

July 20, 2016

Here we go again. This time the victims are Cicis customers in at least 17 states. The pizza chain said this morning that an ongoing investigation now…

What are ya' drinking? New technology gives more accurate answer than ever

July 19, 2016

Beverage dispensing company Lancer has partnered with beverage data company Weissberger to create a platform that turns Lancer fountain dispensing machines…