Elo teams with Star Micronics to bolster POS

May 9, 2017

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new…

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

How blockchain technology brings new efficiencies and transparency to the food supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A blockchain allows anyone with access to its electronic ledger to track what went into a product and who handled it along the way. This transparency is…

Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

Restaurant AI study gathers guest experience data

April 28, 2017

SYNQ3 Restaurant Solutions recently announced the results of a test of AI automated speech recognition technology, VIA Analytics. The test monitored restaurant…

How well do you mitigate risk? Learn from those who have been there

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies face a new set of risks in today's marketplace due to new technology. The need to manage human resources remains as critical as ever.

10 reasons to attend the 2017 ICX Summit

by Christopher Hall — w, t

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

3 ways technology can lower food costs

by Niall Keane — CEO of SynergySuite, SynergySuite

With timely insights, restaurants can optimize processes, make better decisions, and save time and money

Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…

Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

Cowboy Chicken, Elevation Burger execs: Pay supply chain due respect or pay consequences

by S.A. Whitehead — Food Editor, Net World Media Group

In a world, where customers are demanding that restaurants use ethically produced, sustainable and healthful ingredients, supply chain management has grown in…

Why playing the 'right' background music increases sales

by Cherryh Cansler — Publisher, FastCasual.com

Restaurants that play a carefully selected mix of music reflecting their cultures can increase sales by more than 9 percent, according to a 2016 study.

DQ, Mazzio's and Rave roll out the tech to roll in the employees

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising and Innovation Summit in Dallas this week, three big restaurant companies discussed how tech is changing the way they hire and…

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

by Russell Zack — SVP, Products and Solutions, HelloWorld

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is…

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

Automation doesn't have to be a dirty word in foodservice - Part 1 of 3

by Sagi Rochman — CEO, Better Chains

Automation has taken on the aura of a dirty word in foodservice with its potential to inflict widespread job losses, not to mention a perception of a colder…

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Papa John's enhances digital ordering with PayPal, Papa Track

March 9, 2017

Papa John's International has enhanced its digital ordering process by adding PayPal as a payments option and introducing Papa Track. This tracker is designed…

Tech: The transformative touch at the table - Part 2 of 3

by Sagi Rochman — CEO, Better Chains

Exponential improvements in foodservice technology can, not only help accelerate industry growth, but also trim the costs that have grown into a heavy layer of…

Free webinar; 5 must-knows before switching to cloud-based POS

March 3, 2017

You know the  saying, "I wish I knew then what I know now?" There is a reason the saying is so popular and it’s usually because the right questions weren’t…