Empathica launches social media component for CEM solution

March 26, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to multi-unit restaurants, has added third-party feedback and enhanced text…

Roqbot announces new partnerships, changes name to Rockbot

March 22, 2013

After raising $1.2 million from Google Ventures and Detroit Venture Partners to expand its customized music app for businesses, Roqbot this week announced…

Universal Plug n Play: New report on an old problem

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Universal Plug and Play should not be enabled if you are concerned about security.

Quail Digital upgrades headset system

March 22, 2013

Quail Digital, a wireless headset communication specialist, has extended the bandwidth on its Q Pro 5 drive-thru system. The system now operates on the new…

Heartland, LevelUp partnering to take mobile payments mainstream

March 21, 2013

Mobile payments are going mainstream this year if Heartland Payment Systems and LevelUp have anything to say about it. Heartland, one of the nation's largest…

FastCasual.com hosting webinar on mobile payment security

March 19, 2013

With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…

Paytronix adds CRM solution for restaurants

March 12, 2013

Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry.

Locu, Automattic bring real-time menus to WordPress.com sites

March 8, 2013

Locu, provider of a menu dashboard for local merchants, has partnered with Automattic's WordPress.com web publishing platform to simplify menu uploads on…

Thousands using menu management platform to design, print menus

March 6, 2013

MustHaveMenus today announced that its "Kitchen Calls The Shots" menu management platform is catching on, surpassing the 15,000 restaurant mark. MustHaveMenus…

Marketing analytics on the visual Web: A Guide for restaurants

by Nate Riggs — CEO / Owner, NR Media Group

Americans are embracing a trend of following their favorite restaurant brands on social media sites in a BIG way.

Restaurant payroll software launches new features

March 1, 2013

Small business payroll software provider, Halfpricesoft.com, has updated the 2013 version of its ezPaycheck program for the foodservice industry. New features…

Papa John's global net openings at a 10-year high

The company is also making investments in its technology and POS infrastructure designed to help units operate at peak performance.

Domino's taps into college crowd with self-service kiosks

February 27, 2013

Domino's Pizza franchisee Mark Talarico is deploying self-service kiosks in the Tropicana Student Housing residence halls for UC Santa Barbara and Santa…

Quickcue unveils table management solution

February 27, 2013

Quickcue, a tablet app created to serve restaurant hosts, staff, managers and owners, has launched its Table Management solution. Building upon its waitlist…

NoshList launches mobile waitlist apps

February 27, 2013

Firespotter Labs has announced that its waitlist app for iPad, NoshList, has launched for iPhone, iPod Touch and Android platforms. The NoshList app is free…

Pizza operators advised to throw out expert advice, conventional wisdom

by Alicia Kelso — Editor, QSRWeb.com

Owner/operator/consultant Michael Shepherd believes mid-sized and smaller systems will need a long time to recover from big chains' deep discounting.

Integrated mobile wallet allows customers to pay at the table

February 25, 2013

Paydiant, a provider of a cloud-based mobile wallet and offer-redemption platform, today announced that Menusoft has integrated the Paydiant mobile wallet…

Front Flip upgrades app, expands to six more cities

February 25, 2013

Loyalty marketing company Front Flip is offering restaurants and retail shops across the country an upgraded mobile app and a more sophisticated customer…

New app puts restaurant customers in control of music

by Cherryh Cansler — Editor, FastCasual.com

Roqbot allows customers to select the music played while they eat.

Breadcrumb adds inventory management, expanded features for delivery

February 20, 2013

Breadcrumb, owned by Groupon, has updated its iPad point-of-sale app for restaurants and bars. Breadcrumb 1.4 makes it easier for businesses to keep track of…