Report: Restaurant sector boosts franchise growth

March 27, 2013

The International Franchise Association released its updated 2013 forecast today, which predicts that franchise businesses will continue to grow at a slightly…

Report: Restaurant deals no longer driving traffic

March 25, 2013

With restaurant visits on a deal or discount down last year, it appears that restaurant customers may perceive the price of deals offered over a length of time…

Pizza dominates late-night takeout/delivery orders

March 22, 2013

New research from mobile and online ordering provider Seamless breaks down what consumers are craving late at night, with pizza coming in on top. The company…

Restaurant chain growth returns to 2007 levels

March 21, 2013

Technomic today released its preliminary results from its annual report of the 500 largest U.S. restaurant chains. Among the top 10 fastest-growing restaurant…

How to get your customers to avoid menu boredom

Offer suggestions to get customers to try something new, so they don't bring their business elsewhere.

Localized and personalized top 2013 customer experience trends

March 18, 2013

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for…

Are Millennials to blame for potential chicken wing shortage?

by Jeff Fromm — Executive Vice President, Barkley

This demographic likes to create their own dining experience and share it alongside friends or family.

Food and Beverage Innovation award recipients named for 2013

March 14, 2013

The National Restaurant Association has announced the recipients of the FABI Awards, which recognizes food and beverage innovations that are expected to make a…

Report: Millennials and Hispanics drawn to family-style restaurants

March 14, 2013

According to a new survey from Technomic, nearly half (49 percent) of parents said they visit family-style restaurants at least once a week. However, even…

Global restaurant traffic down, but spending up

March 12, 2013

The NPD Group reported new global restaurant data for the second half of 2012, which included sluggish traffic contrasted with an increase in average check in…

Conference to explore health care impacts, menu trends

March 12, 2013

UCLA Extension's 17th Annual Restaurant Industry Conference is scheduled for April 3 on the UCLA Campus at Covel Commons in Los Angeles. The event will explore…

Trend report: Global flavors hit the mainstream

March 11, 2013

Authentic regional foods from around the world are emerging as the norm rather than the exception thanks to changing demographics and a shift in consumer…

Food industry report shows consumers are moving out of economic crisis

March 8, 2013

Culinary Tides Inc. has released its report "Top 10 Trends Analysis — Shifting Sands 2013." The analysis covers government, technology, health, consumer…

Gluten-free requests reach new high

March 6, 2013

In January, about one-third of U.S. adults said they wanted to cut down on gluten or avoid gluten in their diet all together, marking the highest percentage…

Could middle class boom in China spark U.S. food shortages, inflation?

March 5, 2013

While many American restaurant chains aggressively expand throughout India and China, some experts warn of a "boomerang effect" if such growth isn't controlled.

Travel + Leisure ranks best U.S. cities for pizza

March 5, 2013

Travel + Leisure has come up with its 20 best U.S. cities for pizza. Below is a summarization.

Restaurant operators optimistic about the months ahead

March 1, 2013

Driven by a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI) rose to its highest…

Chick-fil-A, Dunkin' and Sonic earn high customer service scores

February 28, 2013

Based on a study of 10,000 U.S consumers, the Temkin Experience Ratings released the top 12 companies for customer service. The survey included 246 companies…

Pizza operators advised to throw out expert advice, conventional wisdom

by Alicia Kelso — Editor, QSRWeb.com

Owner/operator/consultant Michael Shepherd believes mid-sized and smaller systems will need a long time to recover from big chains' deep discounting.

Take a bold step forward in 2013 by kick starting new product innovation

by Darrel Suderman — President, Food Technical Consulting

Internal dissent is to be expected because food innovation is change, and many people resist change.