Features
Assessing restaurant tech stack saves money, reduces management tasks
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…
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Hard work pays off in pies for The Original Goodfella's
by Mandy Wolf Detwiler — Editor, Networld Media Group
The Original Goodfella's brought wood-fired pizza to Staten Island 30 years ago. With a new location and a well-constructed culture, the award-winning pizzeria…
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How Willow Street Pizza focuses on freshness, passion
by Mandy Wolf Detwiler — Editor, Networld Media Group
California-based Willow Street Pizza has two locations. The brand thrives on fresh ingredients, and it has several long-term employees who bring passion to…
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Embracing AI without killing the restaurant budget
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…
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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
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Papa Johns senior VP of development talks growth, sales increases
by Mandy Wolf Detwiler — Editor, Networld Media Group
Papa Johns new store openings have been the best the brand has experienced in the past five years. Editor Mandy Detwiler talks to the company's new SVP of…
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Rethinking restaurant customer engagement, loyalty strategies
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…
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WOWorks, Craveworthy Brands, Cousins Maine Lobster execs talk menu optimization, strategy
by Mandy Wolf Detwiler — Editor, Networld Media Group
Adam Terranova, senior director of growth for WOWorks, Jeremy Theisen, chief growth and development officer at Craveworthy Brands and Annie Tselikis, director…
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‘Bar arcades’ ride surging demand for social gaming
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
One of the more recent innovations for restaurants with bars has been the "bar arcade" concept that marries a traditional pub to an amusement arcade.
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How Little Caesars' Pizza Portal aims to solve more than a few challenges
by Mandy Wolf Detwiler — Editor, Networld Media Group
Little Caesars' chief development officer shares how the brand's latest innovation, Pizza Portal technology, will benefit customers as well as the brand.
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Punxsy Pizza breaks the mold with unmatched dedication, upscale ingredients
by Mandy Wolf Detwiler — Editor, Networld Media Group
Scott Anthony started Punxsy Pizza in 2014 after running a mid-level regional franchise for nearly 20 years. Starting with a new name, number and his own…
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Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…
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Will the joint-employer ruling destroy restaurant franchising?
by Cherryh Cansler — Editor, FastCasual.com
"The rule upends employment policy, adopting a far-fetched definition of 'employer' based on 'indirect or potential influence' of an employee and then fails to…
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Cousins continue family legacy with Artichoke Basille’s Pizza success story
by Mandy Wolf Detwiler — Editor, Networld Media Group
Artichoke Basille's Pizza is a New York City mainstay with 16 units. The brand has begun to franchise, and a store might be coming to your community soon.
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Qdoba exec to speak about restaurant evolution at one-day QSR event
by Mandy Wolf Detwiler — Editor, Networld Media Group
Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…
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#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO
by Mandy Wolf Detwiler — Editor, Networld Media Group
James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.
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Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023
by Mandy Wolf Detwiler — Editor, Networld Media Group
Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.
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How diversity became Shake Shack's key ingredient
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…
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Scooter's Coffee exec: 'The whole point of innovation is growth'
by Mandy Wolf Detwiler — Editor, Networld Media Group
Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…
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Anthony's Coal Fired Pizza and Wings removes AI ordering platform
by Mandy Wolf Detwiler — Editor, Networld Media Group
Anthony's Coal Fired Pizza and Wings first established an AI ordering platform in 2022, but just a year later the brand decided to remove the program, dubbed…
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