34 ways to fail with a poorly written franchise agreement

by Cherryh Cansler — Editor, FastCasual.com

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Domino's CEO not worried about emergence of fast casual pizza

by Alicia Kelso — Editor, QSRWeb.com

The big pizza players are taking share away from regionals and independents because of their technology advantage.

Is the honeymoon over for food trucks?

One expert predicts a slower rate of opening, but more innovation and higher quality cuisine based on consumer expectations.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

NRA proposing changes to E-Verify to better suit small restaurant owners

by Cherryh Cansler — Editor, FastCasual.com

Employers can rely on E-Verify to help them comply with the law.

Lower gas prices expected to boost consumer spending

by Alicia Kelso — Editor, QSRWeb.com

Pizza Inn hits a 52-week high after opening its first franchised Pie Five unit.

Square CEO: Register's new features speed up service

by Alicia Kelso — Editor, QSRWeb.com

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even…

Focus on delivery, social media contributes to Naked Pizza Middle East success

by Cherryh Cansler — Editor, FastCasual.com

The brand's Middle East and India developer chats about the chain's international success.

Yum! expects China recovery to take 6 to 9 months

by Alicia Kelso — Editor, QSRWeb.com

KFC and Pizza Hut U.S. sales soft in Q1; attributed to lack of innovation and value compared to competition.

How to succeed in franchising by 'really' trying

by Cherryh Cansler — Editor, FastCasual.com

The franchisee/franchisor relationship must be as serious as a marriage.

Good news: Restaurant sales, unit growth, financing up

Total unit growth for the Top 100 restaurant chains was 1.8 percent in 2012, the highest since 2007.

Wheat and cheese prices jump

by Alicia Kelso — Editor, QSRWeb.com

After weeks of falling, gas prices remain stagnant week-over-week.

CiCi's Pizza adds to-go option for its signature buffet

by Alicia Kelso — Editor, QSRWeb.com

The brand's new Crisp Baked Wings have generated 40 percent more sales than its previous coated wings.

5 ways to turn customer complaints into incremental sales

Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble.

Commentary: Being a restaurant manager is tough enough (in memory of Boston's Krystle Campbell)

Krystle Campbell, age 29, was reportedly a gregarious, gracious and well-liked person who managed a restaurant near Boston.

Pie Five CEO: Fast casual pizza category fills a void

by Alicia Kelso — Editor, QSRWeb.com

By finding the right equipment, the brand has combined individualized, customized and fast.

Gas prices continue to drop

by Alicia Kelso — Editor, QSRWeb.com

Pizza Inn hits a fresh 52-week high after announcing a new franchising agreement.

Yum! Brands social responsibility report focuses on nutrition, sustainability

by Alicia Kelso — Editor, QSRWeb.com

The company is currently working to synchronize its animal welfare program and policies throughout all of its global markets.

Time for restaurants to 'Get REAL'

by Cherryh Cansler — Editor, FastCasual.com

REAL, which stands for Responsible Epicurean and Agricultural Leadership, uses a flexible points-based system similar to LEED to recognize restaurants that…

Average wheat prices tumble to lowest level in months

by Alicia Kelso — Editor, QSRWeb.com

Gas prices are 33 cents lower than they were a month ago.