Pizza Hut Hollywood pilots 'frictionless' storefront with automated pickup cubbies

July 24, 2019

In still further proof that it's all happening on Sunset Boulevard, the Pizza Hut at that Hollywood California location at 6660 Sunset Blvd. is testing the…

Is time up for 3rd party delivery's customer experience problems?

by S.A. Whitehead — Food Editor, Net World Media Group

Customers often complain about failed or unsatisfactory deliveries from third party deliveries. And the sad fact is that though your brand had little…

Domino's stock value dives, but so do cheese, wheat, natural gas prices

by S.A. Whitehead — Food Editor, Net World Media Group

Pizza chain investors showed Domino's their disappointment with the brand's lackluster Q2 financials last week, reining in the brand's stock value to the tune…

Blaze opens 20th Canadian store

July 22, 2019

Blaze Fast Fire'd Pizza is opening a store Thursday in Oakville in Ontario, Canada. The Win Park Drive restaurant has an open kitchen, so diners can watch…

From food trucks to popping pearls, Wetzel's Pretzels CEO sees bright future

In the twists and turns of everyday QSR operations, few brands get more twisted, tasty and fun than West Coast-born and bred, Wetzel's Pretzels. On this week's…

SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

Domino's Australia launches proprietary plant-based beef pies in September

July 18, 2019

Domino's Australia is again making headlines by announcing today that it will be that nation's first pizza chain to offer a pizza with plant-based "meat…

Pizzeria idea of the week: Pizza boxes as pet savers

July 18, 2019

A small New Jersey pizza shop is garnering national attention today after Angelo's Pizza in Matawan last week began using their pizza boxes to do some…

Upserve teams with OnDeck to speed financing to restaurants

July 17, 2019

Upserve, a restaurant management platform, will provide online financing options from OnDeck, an online lender to small businesses, under a partnership between…

Like toppings on pizza, pictures portray your brand's personality on social media

by Ashley Davidson — Senior Director, Media & Industry Relations, Fish Consulting

While pizza toppings may tell a lot about a diner's personality, great images and video can serve the same purpose for pizzerias on social media. Follow these…

Biggest Chinese delivery provider launches national charity for riders'/drivers' children

July 17, 2019

The biggest foodservice delivery provider in the world's biggest restaurant delivery market of China is doing something pretty big for its so-called "delivery…

Domino's US same-store sales up just 3%, misses estimates

July 16, 2019

The world's biggest-selling pizza brand was watching its stock value drop at the time of this writing after reporting its Q2 U.S. same-store sales failed to…

Blaze launching crust for keto dieters

July 15, 2019

Blaze Fast-Fire'd Pizza is hoping to attract health-concsious customers by launching a cauliflower crust as well as a ketogenic-approved crust, which contains…

Grubhub calls Schumer's 'fake fee' accusations 'flagrantly inaccurate'

by Cherryh Cansler — Editor, FastCasual.com

July 15, 2019

Grubhub isn't backing down from New York Sen. Chuck Schumer's accusations that it has been charging delivery fees to New York restaurants for orders that…

Domino's, Yum stock prices push up

by S.A. Whitehead — Food Editor, Net World Media Group

Pizzeria operators probably suspected those lower gas prices wouldn't last. Now tight supplies are pushing auto fuel prices up, while wheat prices also rose…

Domino's AI pizza checker boosts customer quality scores 15% a month in

July 15, 2019

Domino's Australia said its AI/machine learning order accuracy tool — the so-called "DOM Pizza Checker" — is turning in some pretty amazing results, just…

Pieology: How a Navy Seal + vegan pies can build a better pizza brand

by S.A. Whitehead — Food Editor, Net World Media Group

Leadership at Pieology sees the same kind of clear skies in the brand's future that its Southern California home is known for, and on this week's podcast, CMO…

Domino's cashless store test underway in Australia

July 12, 2019

Domino's Australia is testing a new "Tap & Take" payment model at five of its stores, which Domino's will take most other forms of payments, aside from…

Villa Italian Kitchen lives life on the edge with new 'crusts-only' side

July 12, 2019

The fact that some pizza-eaters prefer the crust to the "meat" of the slice itself is finally getting some long overdue attention by New Jersey-based pizza…