Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Chuck E. Cheese inks deal with California water park

October 17, 2023

Chuck E. Cheese parent company CEC Entertainment LLC has partnered with California Dreamin' Entertainment on a multi-year licensing agreement to bring the…

California Pizza Kitchen revamps app, gives special offers, rewards to customers

October 17, 2023

California Pizza Kitchen has revamped its mobile app and is offering features and exclusive perks to customers who download or update the free app on their…

Old Chicago Pizza and Taproom launches pink drinks for breast cancer research

October 17, 2023

Old Chicago Pizza and Taproom has launched its Drink Pink campaign to support breast cancer research. The brand will donate $1 from every purchase of a…

Tork launches restaurant workflow guide

October 16, 2023

Tork, an Essity brand, has launched Tork Workflow for Restaurants, a guide designed to improve experiences for both guests and staff, maximize operational…

#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Connect Media

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

Happy Joe's Pizza & Ice Cream launches franchising website, continues redesigned build outs

October 16, 2023

Happy Joe's Pizza & Ice Cream had a busy third quarter, the brand reported in a press release. The brand partnered with Integrated Digital Solutions to…

Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Connect Media

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

Casey's trademarks 'The Official Pizza and Beer Headquarters'

October 13, 2023

Convenience-store pizza brand Casey's has trademarked "The Official Pizza and Beer Headquarters," according to a press release.

Mr Gatti's opens restaurant in Forth Worth area

October 13, 2023

Mr Gatti's will celebrate the opening of a location in Fort Worth, Texas, on Oct. 16 with a ribbon cutting. Guests at the event will enjoy giveaways, discounts…

Cicis Pizza adds tater tot pizza as LTO

October 13, 2023

Cicis Pizza has created a Tots N' Bacon Pizza for National Pizza Month. The pizza is served on Cicis buffets nationwide until Nov. 26, according to a press…

How to leverage effective POS systems, marketing strategies to increase foot traffic

by Shannon Chirone — SVP, Marketing, HungerRush

A well-implemented POS system is more than just a tool for processing payments; it's a treasure trove of data and insights. By harnessing the capabilities of a…

Imo's Pizza launches branded merchandise line

October 12, 2023

St. Louis-based Imo's Pizza has launched a line of merchandise in collaboration with local apparel company Series Six. The collection will be available at…

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Domino's offers free emergency pizza

October 11, 2023

Domino's Pizza is introducing its Domino's Emergency Pizza — a program that offers a free medium two-topping pizza when customers need a quick dinner…

How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, Connect Media

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

Inferno Pizza & Pints opens in Iowa

October 10, 2023

Inferno Pizza & Pints has opened in Bettendorf, Iowa. Owner Brian Islami also owns the Flip's Pancake House locations, according to a report in The…

How to make, sell creative pizzas in modern industry

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Pizza Marketplace Podcast, Pizza Marketplace editor Mandy Wolf Detwiler catches up with Andrew Scudera Jr., owner of The Original…

Frank Pepe's launches fall LTO pizza

October 10, 2023

Connecticut-based Frank Pepe Pizzeria Napoletana, known as Frank Pepe's, has debuted its fall special, the Patata Rustica pizza, according to a press release.

Marco's Pizza pairs hot honey, pepperoni for limited-time pizza

October 9, 2023

Ohio-based Marco's Pizza has partnered with Mike's Hot Honey to launch the Hot Honey Magnifico Pizza for a limited time, according to a press release.