Round Table Pizza finalizes holistic digital-ordering solution

Round Table Pizza has completed its analysis of a dozen digital-ordering providers and concluded that  Onosys is the right fit for its 450 units, according to a press release.  

"After interviewing each of the online ordering companies, we realized that Onosys is the best in pizza and the best fit for our brand," Andrew Kohn, Director of Business Technology for Round Table Pizza, said in the release. "Our evaluation included a large number of technical criteria, but the decision ultimately came down to three things: 1) who's best in pizza, 2) who can seamlessly deliver the Round Table Pizza brand experience, and 3) who would provide the best support to our franchisees. When I talk to peers in different organizations about online ordering, I tell them they need to talk to Onosys."

Round Table Pizza had been Onosys' client since 2008, but decided to take its partnership to the next level, expanding Onosys' platform to its final 160 units.

"Our very first client was a pizza chain, so we built the Onosys platform from the beginning to handle the complexities of pizza ordering," Onosys CEO Rob Tayler said in the release. "Round Table Pizza's decision to expand its relationship with Onosys after conducting a thorough review of available solutions underscores our commitment to offering the best technology and the best support in the industry."

Topics: Customer Service / Experience, Online / Mobile / Social, Online Ordering, Operations Management

Companies: Onosys

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