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Square for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration

Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution, Chowly, to appear directly in a restaurant's POS. A news release from Square Inc. said the implementations gives operators direct access to the widest suite of delivery integration partners on the market.

Square for Restaurants, which already integrates with Caviar, now offers combined delivery and POS, which eliminates the need for restaurants to use multiple tablets and manually enter online orders into the POS. The company said the system streamlines off-premise order acceptance to improve efficiency and productivity by melding everything into one unified location. 

"Juggling different delivery platforms and managing multiple tablets is a huge pain point for our restaurant sellers, and now we are addressing this problem head-on," Square Seller Lead Alyssa Henry, said in the release. "Now all delivery orders, whether via Caviar, Postmates, DoorDash, or platforms integrated through Chowly, can be automatically sent to the point of sale and routed directly to the kitchen, helping sellers reduce labor costs, food waste, and other potential errors that result from manual order entry."

Managing Partner and co-owner of New York City's Dell'anima Jacob Cohen described how the system streamlined operations at his business. 

"With a click of a button, the ticket is now sent directly to the kitchen, where the back-of-house team can prepare the meal as if it were any other order," Cohen said in the release. 

The systems does not require the restaurant to pay additional to unlock direct integrations with Caviar, DoorDash, Postmates or future partners that may integrate with the platform, and the integrations will be available soon via its free POS app.

One of the partners in the integration, Chowly, will be featured on the June 14 edition of the QSRweb podcast, when KFC CEO Kevin Hochman joins the show to talk about all things fried chicken. 
 


Topics: Equipment & Supplies, Marketing / Branding / Promotion, Online / Mobile / Social, Online Ordering, Operations Management, PCI Compliance, POS, Systems / Technology

Companies: KFC, Chowly Inc., Square, Postmates, DoorDash


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