Hungry Howie's Gen Z franchisee brings fresh perspective, new ideas to table

by Mandy Wolf Detwiler — Editor, Connect Media

Podcast host Mandy Detwiler talks to Hungry Howie's franchisee Rebecca Shannon, a Gen Z whose store is in Michigan. Shannon uses technology and innovation to…

PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

How Workstream helps reduce Gen Z turnover

June 11, 2024

Frustrated by high turnover among your Gen Z staff? You're not alone. Recruitment and retention are amongst restaurateurs' biggest complaints. Attracting and…

Your Pie commits to creative menu, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Georgia-based Your Pie thrives on its franchisees, its commitment to creativity and its focus on training.

GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

How Biscuit Belly added breakfast catering to its operations

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and…

Understanding FSMA Rule 204: crucial for restaurants, fast-food operators

by Jeff Cowan — Senior Director, Community Engagement, GS1 US

The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…

How to open a pizza shop in 6 easy steps

by Mandy Wolf Detwiler — Editor, Connect Media

Opening a pizza shop will have its ups and downs. Consider these six tips before you get started.

Thompson Hospitality Group operates Wiseguy Pizza with finesse, tight operations

by Mandy Wolf Detwiler — Editor, Connect Media

Wiseguy Pizza, which has eight units, is under the helm of Thompson Hospitality Group. When Thompson took over the company, it left the great pizza recipe…

People, passion make Farrelli’s Pizza a Northwestern favorite

by Mandy Wolf Detwiler — Editor, Connect Media

Farrelli's Pizza in Northwestern Washington focuses on hiring people who will create experiences for the brand's guests. With award-winning pizza and tight…

Cubby’s Expands Restaurant Tech Stack and Continues Expansion.

Controlling food costs is always top of mind for Cubby’s, a Utah-based multi-unit restaurant brand committed to fresh, high-quality ingredients. The concept …

Presented by SynergySuite

LaRosa's Pizzeria reduces friction with tech, solidifies operations

by Mandy Wolf Detwiler — Editor, Connect Media

Cincinnati-based LaRosa's Pizzeria has 64 units across Ohio, Kentucky and Indiana. The brand relies on technology to reduce friction and has its operations…

Salad Collective, Longboards, Hawaiian Bros. leaders offer insight into Restaurant Franchising and Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Brand leaders spoke to Restaurant Operator Podcast host Mandy Detwiler at the Restaurant Franchising and Innovation Summit held in Kansas City in March.

Pizza Leadership Virtual Summit to feature Chuck E. Cheese CEO as keynote

April 26, 2024

David McKillips, president and CEO of CEC Entertainment, the parent company to Chuck E. Cheese and Peter Piper Pizza, is keynoting The Pizza Leadership Virtual…

How a Toppers Pizza franchisee thrives on campus life, fun

by Mandy Wolf Detwiler — Editor, Connect Media

Tish Howard operates the Toppers Pizza franchise on the campus of Texas Christian University. With college students as built-in clientele, the pizzeria has an…

SynergySuite Honored with Bronze Stevie® Awards in 2024 American Business Awards®

The American Business Awards® Announces Winners, SynergySuite amongst Honorees

How location intelligence can help restaurants identify, cater to customers

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Charles Wetzel, CEO of Kalibrate…

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

Uncle Joe’s Famous Pizzeria growing through acquisitions

by Mandy Wolf Detwiler — Editor, Connect Media

Uncle Joe's Famous Pizzeria was purchased by Scott and Tana Gerber in 2023. The brand is growing by acquiring pizzerias whose owners are looking to retire or…

The value of loyalty programs for grocery stores

A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability.