Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Networld Media Group

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

Wiseguy Pizza shaped by worldly inspiration, dedication to quality

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wiseguy Pizza, launched by Nuri Erol and now owned by Thompson Hospitality, had five locations in the D.C./Maryland/Virginia region. The brand has grown with…

How Burattino Brick Oven Pizza is redefining the concept of neighborhood pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

Burattino Brick Oven Pizza has three locations and has become a destination location for diners in L.A. and Toronto. The neighborhood pizzeria doesn't have…

The Power Of VARs: A Candid Conversation With POSGuys.Com

Colton Kaltenfeldt from POS Guys offers insights into the advantages of working with a VAR that benefit businesses in the long run.

Homegrown Tap & Dough growing from local joint to pizza empire

by Mandy Wolf Detwiler — Editor, Networld Media Group

Homegrown Tap & Dough has three locations with another two on the way. The Colorado-based brand focuses on its food quality and customer service to ensure it's…

White Castle Unwrapped: Navigating Efficiency through Technology in Multi-Site Operations

Watch now and embark on a journey to unlock the secrets behind White Castle's technological prowess and efficiency-driven success!

Why remodeling is a top investment opportunity for restaurants

by Jim Balis — Partner, CapitalSpring

Remodeling is not just about giving a restaurant a fresh coat of paint. It's about rethinking and redefining a brand's physical space to meet the changing…

How To Switch To An Android POS System: A Detailed Guide

Want to know how to switch your business to an Android point-of-sale (POS) system? Explore every detail in this step-by-step guide for merchants.

The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

Unlocking commercial kitchen efficiency with thermal printing technology

In the modern, professional kitchen, precise control over heat and temperature has transformed how technology integrates into culinary operations. Such…

Presented by Star Micronics America

Buddy’s Pizza legacy lives on as originator of Detroit-style pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Buddy's Pizza originated Detroit-style pizza, with its thick dough and crispy cheese edges. The brand leaves a lasting legacy even as it grows.

Why VARs Surpass Online Marketplaces For POS Tech

Find out how VARs in retail and POS system technology bring expertise to ensure you have the best solutions for your business needs.

Spin Pizza thrives on long history, chef-driven recipes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Spin Pizza is based in Kansas City and has 15 units. Though the company has grown slowly, Spin officials have ensured the brand has sharp operations and a…

Meeting The Online Order Surge: How Hardware Impacts Efficiency

To stay competitive, businesses must handle online orders, and one crucial aspect of this is re-evaluating their hardware systems.

Riko's Pizza combines proprietary recipes with a strong spirit

by Mandy Wolf Detwiler — Editor, Networld Media Group

Eight-unit Riko's Pizza is the brain child of founders Rico Imbrogno and Luigi Cardillo. The Connecticut pizza concept plans to open another three to four…

Dewey's Pizza's focuses on values, tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Dewey's Pizza operates 25 stores as far west as Kansas City. The brand has tight operations and an eye on its values to make it a success.