Eating dinner with Scarlett Johansson

by Noah Glass — CEO, Olo

Is your restaurant ready to take advantage of guests’ new relationship with their smartphones?

Unlocking the keys to a successful mobile campaign

by Alicia Kelso — Editor, QSRWeb.com

New report sheds light on the increasing influence of mobile ads on limited-service restaurant consumers.

Sales systems for closing more restaurant catering business

by Erle Dardick — CEO, Monkeymedia

To sell more restaurant catering, you have to solve your customers' problems; the experience needs to be seamless.

Competition, consumers driving the open-kitchen trend

by Alicia Kelso — Editor, QSRWeb.com

Showing customers your ingredients and preparation processes provides a better connection with them, experts say.

Dubai pizzeria pushes UAE into the Bitcoin space

February 17, 2014

A pizza concept in Dubai claims to be the first restaurant in the United Arab Emirates to accept bitcoins as a payment option. According to The National, The…

Keys to effective marketing on a tight budget

by Alicia Kelso — Editor, QSRWeb.com

Scott Anthony incentivizes his employees to spread the word about his pizzeria.

Getting customers to fall in love with your business

February 14, 2014

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business.

Domino's Pizza tops list of pizza loyalists

February 13, 2014

Brand Keys today released its 18th annual Customer Loyalty Engagement Index, measuring customer loyalty in a variety of categories.

Restaurateur: The answer to a customer is always yes

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says if associates are valued, they will take better care of the customers.

Restaurant review app Humm goes live

February 10, 2014

Humm, an Austin, Texas-based startup, has unveiled its patent-pending technology and analytics platform designed for restaurant feedback.

North Carolina Domino's franchisees offer medication delivery for residents

February 3, 2014

Domino's franchisees in Wilmington, N.C., are offering prescription medication delivery along with pizza delivery. According to KPHO, the added service is for…

5 things your restaurant’s mobile app must include [infographic]

by Alicia Kelso — Editor, QSRWeb.com

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional…

Mindshare Technologies announces text analytics tool for customer comments, reviews

January 31, 2014

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new…

NoshList seats 22M-plus diners in 2013

January 29, 2014

The NoshList waitlist app closed out 2013 with more than 22 million diners seated across 5,000 restaurants. According to a news release, the company also…

Restaurant delivery service expands to Chicago

January 27, 2014

DASHED, a restaurant delivery service based in the Northeast, announced that it has added more than 50 restaurants to Foodler's delivery options in Chicago. To…

How to productively address negative reviews about your restaurant

Take control by responding to complaints with compassion and addressing issues at the store level.

CiCi's Pizza recognized by consumers for being kid-friendly

January 9, 2014

Technomic has announced the winners of the 2014 Chain Restaurant Consumers' Choice Awards, which are based on consumer responses to the research and consulting…

The CMO's paradox

by Jake Cohen — CEO Privy, Privy

Seventy-two percent of consumers feel that online promotions or emails they receive don't speak to their interests.

Your Pie contest aims to find best crowdsourced pizza

January 8, 2014

Your Pie has launched its "Pie of the Year" contest on Facebook to determine the best original fan creation of 2013. Your Pie Facebook fans will vote to…

Domino's, Ford team up for in-car ordering platform

Easy Order will be available to consumers in mid-2014 and will be available on more than 1 million Ford vehicles.