NoWait offers Rezbook customers free trial

November 6, 2013

The restaurant seating management service NoWait has announced an offer to clients of Rezbook, which was acquired by OpenTable, to switch from the Rezbook…

Mellow Mushroom steps up customer experience with surprise wedding appearance

November 6, 2013

Mellow Mushroom sent its Bake Bus to Stephen and Heidi Smith's wedding in Charlotte, N.C., where it served guests pizza and recreated the ambiance of the…

Chuck E. Cheese's brings focus back to birthday parties

by Alicia Kelso — Editor, QSRWeb.com

The company is testing three new major attractions for kids, as well as a new token price structure.

California Pizza Kitchen honors veterans with free pizza

November 4, 2013

California Pizza Kitchen will honor all active and inactive U.S. military members and veterans with a complimentary pizza for Veterans Day, Nov. 11.

Little Caesars honors veterans with free Crazy Bread

November 4, 2013

Little Caesars Pizza is offering all U.S. Armed Forces veteran and active military members a free order of Crazy Bread with proof of military status at…

Pay-at-table app adds marketing, customer feedback features

TabbedOut's new feature allows merchants to track information about customer visits and order preferences.

More consumers taking advantage of restaurant deals

October 29, 2013

Restaurant visits on a deal or discount increased across all segments in the first nine months of 2013 after declining in 2012, according to The NPD Group.…

Uno Chicago Grill engages customers with tabletop technology

Casual dining is the last space where customers give their credit card to someone who walks away with it.

Take care of your customers

Kelly Roddy, CEO of Schlotsky's, was part of the CEO panel during the recent Fast Casual Executive Summit in New Orleans. He said that operators are currently…

Pizza Hut earns points for 'simplicity'

October 28, 2013

A new report from brand strategy firm Siegel + Gale outlines the impact of simplicity on a brand's revenue, loyalty and innovation. For the purpose of the…

NRA: Customers want mobile technology as part of dining experience

October 25, 2013

New research from the National Restaurant Association, and presented this week at the Restaurant Innovation Summit in Denver, shows that customers want to…

Mobile websites made easy – tips and tricks for restaurant operators

by Greg Mista

62 percent of consumers are less likely to choose a restaurant if they can't read the menu on a mobile device

San Francisco pizzeria adds waitlist camera

October 18, 2013

Pizzeria Delfina, a San Francisco-based concept, has partnered with Dropcam to introduce "WaitCast" at its 18th Street location.

FCES panel: Ready or not, mobile payments are coming

Mobile payments provide the ability to more personally interact with your guests, and gain more data about their habits.

How to get a customer to come back to your restaurant

The most successful small businesses get more than 60 to 70 percent of their customers coming back on a monthly basis.

Heartland, Tabbedout partner for integrated mobile payment solution

October 14, 2013

Heartland Payment Systems and Tabbedout have announced a strategic partnership to deliver an integrated mobile payment solution designed specifically for…

NoWait launches intelligence feature for restaurant management

October 11, 2013

iPad-based waitlist and seating management service NoWait has released a new artificial intelligence feature for restaurant management. According to a news…

Mobile Websites Made Easy: Tips for Restaurant Operators

Mobile devices are quickly becoming the tool of choice to aid in dining decisions. A restaurant without a mobile website can be at a serious competitive…

3 tips for responding to Yelp reviews

Sending a private message is like sending a personal email and is best used to thank patrons for writing a positive review.

Report: Why most dining loyalty programs fail

October 8, 2013

Rewards Network has released a new report, "Why Most Dining Loyalty Programs Fail," that can be downloaded on the company's blog. The report focuses on six…