Wait time zero: The need for speed

by Noah Glass — CEO, Olo

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Restaurants jump on selfie bandwagon to engage Millennial consumers

by Alicia Kelso — Editor, QSRWeb.com

A selfie that includes your restaurant, food or drink is a perfect form of implied testimonial.

Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

Why investors are eating up food delivery services

Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.

OrderUp to target underserved delivery market

August 20, 2014

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and…

Self-service restaurant solution is music to your ears

August 19, 2014

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

The consumer experience evolution

Order-ahead solutions, like mobile/online ordering, are boosting restaurants' average checks by 15-plus percent.

Doing digital signage right

by

The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when…

Pizzerias claim five of 10 winning spots in U.S. Foods contest

August 13, 2014

Food Supplier US Foods announced the ten finalists yesterday of its Top Family Friendly Restaurants competition. 

Marijuana pizza prospects high

August 12, 2014

Unique Pizza and Subs Corporation announced today that it is considering developing marijuana pizza with the assistance of India-based pharmaceautical…

Mellow Mushroom prices take off to 1974

August 12, 2014

Mellow Mushroom announced it is lowering prices to reflect 1974 menu costs in its "Way Back Wednesday" campaign celebrating their 40th anniversary.

Beacon technology enabling restaurant commerce and communication

With geo-triggered ordering, customers make their order in advance and the order gets pushed to the kitchen only when the customer walks in.

4 ways restaurants can optimize the customer experience through mobile

Mobile searches related to restaurants have a conversion rate of 90 percent with 64 percent converting within the hour.

'Push for Pizza' app hits the market

August 6, 2014

A group of 19-year-olds from Brooklyn, N.Y., have developed the new Push for Pizza app, which allows customers to order their pizza with one tap. According to…

The importance of online ordering when it comes to catering

by Erle Dardick — CEO, Monkeymedia

Research has shown that people who place mobile and online orders have an average ticket 30 percent higher than in-store customers.

How do you become the Uber of food?

by Ed Zimmerman — President, pizza.com

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

Fresh Brothers solves heavy traffic delivery problem with virtual store

by Alicia Kelso — Editor, QSRWeb.com

With the concept, the company has increased two stores' business by about 15 percent without adding much labor.

Chuck E. Cheese’s mobile app game awards in-store ticket redemption

July 22, 2014

Chuck E. Cheese's has introduced Skate Universe, an app that lets gamers help the brand’s mouse mascot dodge obstacles at various skate parks. It is now…

CiCi’s Pizza testing create-your-own prototype

July 17, 2014

CiCi’s Pizza is the latest pizza chain to test a create-your-own concept, jumping on board a growing subsegment driven by fledgling fast casual concepts…

New RapiDough Pizza concept allows guests to order via iPad kiosks

July 17, 2014

The RapiDOUGH Pizza concept has opened in Providence Town Center in Collegeville, Pa., featuring pizzas, calzones and salads. The offerings are made with…