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Customer Service / Experience News & Media

Retailers stepping it up against restaurants

February 8, 2011

Restaurants may want to watch their backs. According to a new survey by Technomic, more consumers are sourcing prepared meals from a wider range of retail…

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Straw Hat offers special Valentine’s gifts

February 8, 2011

For the fourth year in a row, Straw Hat Pizza has added a little extra pizzazz to elementary school students' Valentine's boxes.

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Gluten-free takes center stage at Pizza Expo

by Alicia Kelso — Editor, QSRWeb.com

February 8, 2011

The global gluten-free market is set to grow by $1.2 billion throughout the next five years, eventually reaching $4.3 billion by 2015, according to recent…

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Restaurants continue efforts to reduce sodium

The American Heart Association has claimed Americans eat too much sodium and is asking restaurants to reduce sodium in their recipes.

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Zagat launches Android app

February 7, 2011

Restaurant guide publisher Zagat has teamed up with Handmark, a developer/distributor of mobile applications, to launch the Zagat for Android feature. The…

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Chuck E. Cheese's sending Valentine's tokens

February 7, 2011

Chuck E. Cheese is handing out Valentine’s Day cards, each redeemable for five free tokens to spend at any Chuck E. Cheese’s location.

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Seven free toppings for Papa John’s Super Bowl promo

February 6, 2011

Papa John’s is offering customers up to seven free toppings on large cheese pizzas ordered online through Wednesday. The Toppings for Touchdown promotion…

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Be allergy aware: A quick guide to the most common food allergies

by Betsy Craig — pres, menutrinfo.com

Eight foods are responsible for 90% of food allergic reactions. I've assembled this guide to help you (and your kitchen) be on the lookout for a food allergy.

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Picazzo’s February lineup comes from the heart

February 2, 2011

Picazzo’s Organic Italian Kitchen has launched a number of offerings for February, including heart-shaped pizzas, a heart smart gourmet salad and a new…

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SPIN! promotions weather the storms

February 1, 2011

As Midwesterners dig out from the Blizzard of 2011, SPIN! Neapolitan Pizza is offering vouchers for its four Greater Kansas City locations to make up for…

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Will Google Offers help or hurt restaurant sales?

Some experts are apprehensive about the new program’s fit for restaurants and believe the concept may even lower a brand's value.  

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2011 provides optimism for restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

Trends will surround healthy, sustainable, local, social and technological components.  

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Papa John’s adds more Super Bowl promotions

January 30, 2011

Papa John’s is living up to its official NFL sponsorship duties. On Super Bowl Sunday, Feb. 6, the chain is giving away free pizzas every 45 seconds.

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Uno Chicago treats heroes to a Super Bowl pizza

January 26, 2011

Uno Chicago Grill has teamed up with DHL and Pizzas 4 Patriots to dish out 7,000 pizzas to United States servicemen and women on Super Bowl Sunday, Feb. 6; the…

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Chuck E. Cheese's featured on Lifetime TV

January 25, 2011

Chuck E. Cheese's was in the spotlight this week as Lifetime Television featured the chain on its show "The Balancing Act," interviewing Ryan Linders, director…

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Big three gear up for the big game

by Alicia Kelso — Editor, QSRWeb.com

Pizza chains offer promotions, expect record-breaking orders for the biggest delivery day of the year.

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Gatti's Pizza plans more entertainment centers

January 24, 2011

Austin, Texas-based Gatti's Pizza has announced growth plans that include four new units in two new states. The restaurants will be operated by Food Service…

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SpeedLine Solutions plans live demonstrations

January 23, 2011

SpeedLine Solutions Inc., a pizza point of sale provider based out of Lynden, Wash., will exhibit at three industry shows within the next two months.

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CiCi’s employee throws it down

January 20, 2011

A Kansas-based CiCi’s Pizza employee has won the company’s inaugural Pizza Throwdown, held last week in Frisco, Texas.

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Straw Hat spreads its wings

by Alicia Kelso — Editor, QSRWeb.com

President of California-based pizza company discusses big changes for the 52-year-old company.  

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