Thanx adds 4 reporting dashboards

August 8, 2023

Thanx, a loyalty and guest engagement platform, has debuted four automated reporting dashboards designed to accurately measure and improve loyalty program…

Networld Media Group launches Rewards That Matter website for consumers

August 3, 2023

Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards…

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

MOD Pizza revises rewards program

June 15, 2023

MOD Pizza has updated its rewards program. MOD SuperFast Rewards. The changes allow users to start earning rewards at 50 points, offers a wider choice of…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

3 ways to recapture ‘no preference’ customers

In the face of rising inflation, more pizza consumers are opting for less expensive in-home options. With the right incentives, restaurants can win them back…

Donatos launches Freewards program

April 24, 2023

Beginning May 1, Donatos will launch Freewards, which gives customers the opportunity to receive free weekly menu items for nine consecutive weeks, according…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

3 tips for getting the most out of loyalty programs

by Mandy Wolf Detwiler — Editor, Connect Media

April 7, 2023

Loyalty programs are more intuitive than ever, and the stakes are high for customer data. Here are three tips to get the most out of your loyalty programs from…

Paytronix, mParticle team on data integration

March 21, 2023

Guest engagement provider Paytronix and mParticle, a customer data platform, are partnering on an initiative that will let brands connect data from Paytronix…

Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

Thanx teams with Personica to boost rewards management flexibility

February 28, 2023

Thanx, a loyalty and guest engagement platform, is partnering with marketing and analytics platform provider Personica to provide restaurant customers with…

5 underused technology capabilities for pizza brands

by Chris Lybeer — Chief Strategy Officer, Revel Systems

Ingenuity and early adoption align with the pizza industry as far back as the 19th century, possibly even further. In case you're unfamiliar with the story of…

Paytronix debuts bold look to reflect loyalty changes

February 1, 2023

Paytronix, a loyalty technology provider, is boasting a new look that reflects the industry shift related to customer loyalty and indicates that brands need to…

What Is Artificial Intelligence, And How Does It Impact Your Point-Of-Sale?

AI has become increasingly engrained in the modern technology we use every day, from our smartphones to our point-of-sale (POS) systems. Incorporating AI POS…

Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Connect Media

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

Red’s Savoy Pizza introduces 'Sota-Style Pizza' to Minnesotans

by Mandy Wolf Detwiler — Editor, Connect Media

By now, you’re probably asking yourself what 'Sota-Style Pizza' is. Read on to find out how Red’s Savoy Pizza launched the pizza style back in the 1960s with…