Toppers new e-commerce director set to boost brand's digital game

August 5, 2019

Wisconsin-based, Toppers Pizza, has named a former retail digital manager to head its e-Commerce efforts. The brand said in a news release that Tina Revell…

Grubhub announces policy changes following fracas over ordering fees

August 2, 2019

Restaurant delivery platform Grubhub and its Seamless unit, following a recent controversy over how the companies have handled fees, have announced a series of…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

California Pizza Kitchen launches nationwide 'take-and-bake' pies

August 1, 2019

California Pizza Kitchen or CPK said it's launching take-and-bake takeout and delivery pizzas across the country, greatly expanding the West Coast brand's…

Casey's Pizza promises '3 clicks' to order with new mobile app

July 25, 2019

Casey's General Stores has relaunched what the brand said is a better mobile app for ordering Casey's pizza online, by allowing customers to peruse the pizza…

Is time up for 3rd party delivery's customer experience problems?

by S.A. Whitehead — Food Editor, Net World Media Group

Customers often complain about failed or unsatisfactory deliveries from third party deliveries. And the sad fact is that though your brand had little…

SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

Like toppings on pizza, pictures portray your brand's personality on social media

by Ashley Davidson — Senior Director, Media & Industry Relations, Fish Consulting

While pizza toppings may tell a lot about a diner's personality, great images and video can serve the same purpose for pizzerias on social media. Follow these…

Domino's cashless store test underway in Australia

July 12, 2019

Domino's Australia is testing a new "Tap & Take" payment model at five of its stores, which Domino's will take most other forms of payments, aside from…

Online ordering in an age of 'pie-high' expectations for pizza brands

by Elizabeth Kelly — Marketing Specialist, https://www.linkedin.com/company-beta/590905/

Increasing demand for delivery and decreasing customer tolerance for waiting mean that pizza brands must absolutely have an online ordering portal today and…

Grubhub CEO counters claims company bought restaurant domain names without permission

July 3, 2019

The CEO of third-party delivery platform, Grubhub, yesterday countered claims first published in a New Food Economy story that it was — without authorization…

Grubhub bought 23,000+ potential restaurant website domains, report says

July 2, 2019

The uneasy relationship between third-party delivery providers and restaurateurs may be taking a turn for the worse now that news has broken that Grubhub and…

Designer: Don't let restaurant tech wave wipe out customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Delivery-heavy pizza brands today depend heavily on all sorts of restaurant tech, but one restaurant designer wants brand leaders to approach their…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Pizaro's Pizza

See what Pizaro’s Pizzeria has to say about Revention

KFC US CEO on building a better bucket of chicken + Chowly CEO on streamlining third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

This week we go inside that heavenly scented bucket of Kentucky Fried Chicken as we pull back the curtain on the 89-year-old KFC brand with the help of KFC…

Playing a powerful pizza game in an Amazon-Uber-fied world

Pizzerias have long been players in the delivery game, but Amazon's model of how that delivery happens, along with Uber's model of who does it, has changed the…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …

Square for Restaurants wipes out 'tablet farms' with DoorDash, PostMates, Chowly integration

June 7, 2019

Square for Restaurants has launched a set of order management integrations that allows orders from Postmates, DoorDash and the POS integration solution…

Playing pizza for keeps? 3 tech trends to consider

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

The pace of technological change in the pizza segment can be mind-blowing, but future-minded operators will keep their eyes and minds on at least these three…