How to protect your restaurant from a fire

Poorly cleaned hoods and ducts account for 21 percent of all restaurant fires.

Free webinar will show restaurateurs how to win at gamification

October 10, 2013

The biggest challenges most companies face with their social media platforms, loyalty programs, mobile apps and websites are low engagement and low conversion…

Pizza Hut's WingStreet plans first national ad campaign

by Alicia Kelso — Editor, QSRWeb.com

Pizza Hut China plans leverage the brand's momentum to grow its Casual and Home Services businesses.

Study: Middle market execs remain optimistic despite economic pressures

October 9, 2013

According to a new study from financial advisor CIT Group, middle market executives are expressing renewed optimism in their business prospects compared to a…

Donatos Pizza chairman to appear on Undercover Boss

October 9, 2013

Donatos Pizza Chairman Jane Grote Abell will be featured on CBS's reality series "Undercover Boss" 8 p.m. on Oct. 11.  The show will follow Grote Abell as she…

5 ways to market your restaurant catering holiday program

by Erle Dardick — CEO, Monkeymedia

The most valuable marketing tool available to you as a restaurant operator is your people; train them.

3 tips for responding to Yelp reviews

Sending a private message is like sending a personal email and is best used to thank patrons for writing a positive review.

SPIN! Neapolitan Pizza to continue West Coast expansion

October 8, 2013

Kansas City, Mo.-based SPIN! Neapolitan Pizza plans to open two more Orange County, Calif., locations in Los Alamitos in December 2013 and in Huntington Beach…

CiCi's names real estate leader to help with nontraditional growth

October 8, 2013

CiCi's Pizza has announced the hiring of Rick Hoying as the brand's new senior manager of Real Estate. With more than 25 years of franchising, Hoying will…

Restaurant SmartBrief relaunches with NRA partnership

October 8, 2013

The National Restaurant Association has announced a partnership with digital publisher SmartBrief Inc. to relaunch the daily Restaurant SmartBrief e-newsletter.

Lower gas prices partly attributed to government shutdown

by Alicia Kelso — Editor, QSRWeb.com

After weeks on the decline, wheat prices jump back up.

Project Pie founder finds a niche in fast casual pizza

by Alicia Kelso — Editor, QSRWeb.com

James Markham doesn't predict a fast casual pizza bubble, but expects many concepts to struggle operationally in the long term.

Mobile ordering: Changing the Gold Standard

by Noah Glass — CEO, Olo

A recent study indicating that a 90-percent order accuracy rate is considered to be best in class when it comes to drive-thru operations surprised me…

Delivering more than pizza

by Ed Zimmerman — President, pizza.com

With the holidays around the corner, think creatively about using delivery to achieve something great.

What the government shutdown means for the restaurant industry

by Alicia Kelso — Editor, QSRWeb.com

Federal loans and food safety are two areas that will be affected.

California pizzeria named Zagat's best in the U.S.

October 1, 2013

Michael's Pizzeria in Long Beach, Calif., has been named the "Best Pizzeria" in the U.S., according to Zagat. Michael's was also named Los Angeles' "Best…

The Pizza Studio plans Midwest debut

October 1, 2013

Los Angeles-based The Pizza Studio has announced a multi-unit franchise agreement with PS Midwest Development LLC, a BRICK Restaurant Group-managed company.

Despite higher sales, restaurant operators' optimism fading

October 1, 2013

Due to a softer outlook among restaurant operators for sales growth and the economy, the National Restaurant Association's Restaurant Performance Index…

Leaf secures $20M to advance mobile pay platform

October 1, 2013

Leaf, creator of the LeafPresenter, a tablet designed for commerce, today announced it has closed $20 million in its first round of funding from Heartland…

Solving the fake online review problem through mobile customer engagement

by Jitendra Gupta — Mobile CRM Director, Punchh

New York regulators have had enough of fake online customer reviews. Last week, Eric Schneiderman, the state’s attorney general, slapped 19 companies with…