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Operations News & Media

Attackers vs. defenders

by Ed Zimmerman — President, pizza.com

Boldness counts when going after your competition's business.

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Papa John's apologizes for racist voicemail, fires culprits

May 28, 2013

Papa John's promptly fired two of its Florida employees after a customer posted their inadvertent "butt dialed" voicemail filled with racial slurs.

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Report: Restaurant spending in Q1 increases

May 28, 2013

Visits to U.S. restaurants were stable in the first quarter of 2013 compared to the traffic gains encouraged by mild winter weather in the first quarter last…

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Restaurant brands pitch in for Oklahoma tornado relief

by Alicia Kelso — Editor, QSRWeb.com

Chains have been handing out food to victims and first responders, as well as directing their social fan base to relief organizations.

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NRA Show '13: Energy-efficient equipment proves its ROI

by Alicia Kelso — Editor, QSRWeb.com

Time-saving, energy-saving and data-mining are the big equipment stars this year.

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Attendee, exhibitor growth at this year's NRA Show

May 24, 2013

The 94th annual National Restaurant Association Restaurant, Hotel-Motel Show and 6th annual International Wine, Spirits & Beer Event (IWSB), recently held…

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Old Chicago undergoes brand refresh, launches updated menu

May 24, 2013

Old Chicago Pasta & Pizza, founded in 1976 in Boulder, Colo., has undergone a brand refresh, which includes an enhanced service model and updated menu…

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Sam and Louie's expands Nebraska presence

May 23, 2013

A new Sam & Louie's is set to open in Scottsbluff, Neb., the week of June 10.

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Greenfield Farms' acquisition of Carmela's Pizzeria set for June

May 23, 2013

Greenfield Farms Food Inc. announced the closing schedule of the previously announced acquisition of Carmela's Pizzeria for June 5. The closing will complete…

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SPIN! Neapolitan Pizza debuts in SoCal with first franchise location

May 23, 2013

SPIN! Neapolitan Pizza's first franchise location is now open in Southern California in the City of Orange near Honda Center and Angels Stadium in Anaheim…

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QSR worker protests spread to DC, shareholders' meetings

May 23, 2013

First New York, then Chicago, Detroit, St. Louis and Milwaukee. Now Washington D.C.

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DHL, Pizza 4 Patriots set record for largest pizza delivery in history

May 23, 2013

DHL Express, an international express services provider, has been entered in the Guinness Book of World Records for performing the largest pizza delivery in…

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Smashburger franchisor launches fast casual pizza joint

by Cherryh Cansler — Editor, FastCasual.com

May 23, 2013

Fast casual pizza concepts are all the rage these days, and Smashburger's founder is getting in on the action, opening Live Basil Pizza this week in the Denver…

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Public pizza companies riding 52-week highs in May

by Alicia Kelso — Editor, QSRWeb.com

Gas prices continue rising ahead of the busy summer travel season.

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National Restaurant Association names Sysco as Kids LiveWell partner

May 22, 2013

The National Restaurant Association announced that Sysco Corporation will serve as the sole distribution partner of the Kids LiveWell program, which was…

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Marco's aiming to open 500th store in 2014

May 22, 2013

Marco's Pizza is pushing to open its 500th store by 2014. The Toledo, Ohio-based chain currently has more than 350 stores open, with more than 200 in…

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From the NRA Show floor: Optimism and investment

by Alicia Kelso — Editor, QSRWeb.com

Mobile, digital signage solutions on trend as the technology pavilion continues to grow.

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Sustainability program earns top Operator Innovations award

May 20, 2013

The National Restaurant Association has announced the winners of the second annual Operator Innovations Awards, with Kennesaw State University being named as…

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12 tips to help your pizzeria save energy and money

If you cut $500 a month in energy expense, that adds an additional profit of $6,000 per annum.

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California pizza chain experiences results with HR platform

May 17, 2013

Mary's Pizza Shack, a family-owned, Northern California pizza company, has had the PeopleMatter human resource software platform in place for a year and has…

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