Facial detection time clock app launched

April 23, 2014

Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's…

Restaurant Association releases customer service training video

April 23, 2014

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service…

WhenToManage software adds social networking app for restaurants

April 23, 2014

WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…

Why mystery shopping is still critical in the age of big data

by Alicia Kelso — Editor, QSRWeb.com

Mystery shoppers provide a different level of feedback than customers; don't discount either channel.

Coca-Cola donates $420K for NRAEF's student training programs

April 16, 2014

The National Restaurant Association Educational Foundation has received a $420,000 donation from The Coca-Cola Company to support NRAEF's various training…

Free webinar teaches restaurant operators how to cash in on tax credits

April 10, 2014

The free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," hosted this week by FastCasual.com and PeopleMatter…

Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Tuesday, April 8, 2014 Tax deadlines got you down? This tax season (or September), start getting money back instead of giving it all away.

Restaurant industry surpasses pre-recession employment peak

April 7, 2014

More than six years after the start of the Great Recession, the number of private sector jobs finally surpassed its pre-recession peak in March, according to…

Congress votes to bring 'full-time' definition back to 40 hours

by Alicia Kelso — Editor, QSRWeb.com

April 3, 2014

The U.S. House of Representatives voted today in favor of H.R. 2575, AKA the Save American Workers Act, which would bring the definition of a full-time…

Hourly wages for summer 2014 foodservice jobs expected to be $10.43

April 3, 2014

Snagajob has announced results from its 2014 Summer Hiring Survey of 250 employers responsible for hiring hourly employees in the retail, hospitality and…

NRA: Tipped employees among highest-paid in restaurants

March 27, 2014

In response to President Obama's call for a higher minimum wage for tipped employees, the National Restaurant Association said "tipped employees are among the…

NY Domino's franchisees settle wage theft suit

March 27, 2014

A group of New York Domino's franchisees will pay $448,000 to settle a wage theft suit brought forth by delivery workers who claimed they were paid below the…

Fastcasual.com hosting webinar on tax credits for new hires

March 26, 2014

FastCasual.com is presenting a free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," along with PeopleMatter at…

Gatti's Pizza testing new employee incentive software

March 25, 2014

Gatti's Pizza has partnered with YouEarnedIt, an employee recognition software provider, to retain its best employees and encourage a positive company culture…

Are your employees lying to you?

by Cherryh Cansler — Editor, FastCasual.com

Certain verbal cues and body language behaviors can give away liars.

WFF: How to win over your employees

by Cherryh Cansler — Editor, FastCasual.com

The best way to ensure buy-in from each employee is to communicate with each person based on their personality type.

Using mobile to retain staff, improve customer service

Mobile devices that employees already use can give companies a better way to connect with their frontline employees.

Pi Pizzeria employees to make $10.10 an hour

March 20, 2014

Chris Summers, cofounder of Pi Pizzeria restaurants in St. Louis, announced Wednesday that he will begin paying his employees $10.10.

Recruitment business, consulting firm partner to form one-stop shop for restaurant owners

March 20, 2014

Patrice & Associates, a recruiting partner in the restaurant industry, announced today its new partnership with consulting firm, One Management Solutions…

CFOs, chain restaurants council caution against minimum wage hike

March 14, 2014

The divide over the minimum wage seems to be growing deeper, with employees staging strikes across the country in favor of an increase, and U.S. CFOs…