Seattle passes $15 minimum wage; franchisees sue

June 3, 2014

Seattle’s City Council unanimously approved a minimum wage increase Monday, to $15 an hour. Mayor Ed Murray is expected to sign its passage today, which would…

Mobile: bringing instincts back to hiring

by Jason Hamilton — VP of Marketing, Snagajob

Snagajob tests video applications to enable quicker connections and hires.

LRS introduces survey app to address real-time service issues

May 30, 2014

Long Range Systems has launched Check Point Surveys, a tablet survey application that helps businesses collect on-site customer feedback.

Are you ready to add off-premise catering to your business?

by Alicia Kelso — Editor, QSRWeb.com

Catering should never be an afterthought; it's a lot of work and it reflects your reputation and brand.

Restaurant industry expects to add 508K jobs this summer

May 23, 2014

According to new projections from the National Restaurant Association, the restaurant industry expects to add 508,000 jobs this summer. If these expectations…

Fresh Alarms programmable timers now available nationally

May 22, 2014

Fresh Alarms, which have been available to select QSR insiders, are now available nationwide. The programmable timers help restaurant managers by reminding…

The difference between ‘OK’ and ‘delightful’ restaurant experiences

by Alicia Kelso — senior editor, QSRweb.com

Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.

Restaurant worker wage strikes spread beyond the US

May 7, 2014

Quick-service employees and supporting organizations in New York City announced today that more strikes are expected next week in as many as 150 cities.

NoshList updates wait list app, adds analytics

May 6, 2014

NoshList has announced the release of its free iOS 7 wait list app, which includes several new features. The company also added a new analytics section on the…

Domino's hosts professional development workshop for Hispanic youth

May 5, 2014

Domino's Pizza hosted a free professional development workshop, titled Ingredientes para el éxito, for Hispanic youth in Chicago last week.

Senate Republicans block minimum wage bill

May 1, 2014

The Obama Administration's objective to raise the minimum wage to $10.10, from its current $7.25, hit a major road bump Wednesday as Senate Republicans voted…

Summer hiring outlook 2014

by Jason Hamilton — VP of Marketing, Snagajob

Of those planning to hire for the summer, 74 percent expect to have the positions filled by the end of May.

Five off-premise catering sales tactics every manager should know

by Erle Dardick — CEO, Monkeymedia

The telephone remains an important tool for your brand and you should not be afraid to use it.

Facial detection time clock app launched

April 23, 2014

Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's…

Restaurant Association releases customer service training video

April 23, 2014

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service…

WhenToManage software adds social networking app for restaurants

April 23, 2014

WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…

Why mystery shopping is still critical in the age of big data

by Alicia Kelso — Editor, QSRWeb.com

Mystery shoppers provide a different level of feedback than customers; don't discount either channel.

Coca-Cola donates $420K for NRAEF's student training programs

April 16, 2014

The National Restaurant Association Educational Foundation has received a $420,000 donation from The Coca-Cola Company to support NRAEF's various training…

Free webinar teaches restaurant operators how to cash in on tax credits

April 10, 2014

The free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," hosted this week by FastCasual.com and PeopleMatter…

Webinar - Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires

Tuesday, April 8, 2014 Tax deadlines got you down? This tax season (or September), start getting money back instead of giving it all away.