NY City Council hosts hearing on food industry wages

June 28, 2013

More than 100 quick-service workers, policy experts, community leaders and clergy members appeared at a New York City Council hearing Thursday to share their…

New solution helps control labor, inventory costs

WhentoManage has launched a new platform to help control inventory and labor costs, said Walker Thompson, VP of sales and marketing. The solution connects the…

What your bad employees don't want you to know

Outline disciplinary procedures, which are necessary to change counterproductive behavior and put the violator on notice that future violations could result in…

ShiftNote: 'Post Its are so last year'

Leigh Ann Thompson of ShiftNote chats about how the company's digital solution makes communication easy for managers who need to pass on info to one another as…

Maritz Motivation Solutions, Brandmovers partner to develop online employee rewards program

June 13, 2013

Rewarding restaurant employees is a must when it comes to keeping morale and productivity high, but it can often be expensive and time consuming. Maritz…

How Boston's Pizza came out of the recession stronger

by Alicia Kelso — Editor, QSRWeb.com

COO Mike Best says the company focused on upsell training and community branding efforts.

Report shows rising median age of QSR employees

June 3, 2013

According to a new report from People Report and Black Box Intelligence, the restaurant industry experienced job growth and increased starting salaries for…

Taylor Company hosting ice cream training course

June 3, 2013

Known for its innovations in the frozen dessert and beverage industry, Taylor Company is co-sponsoring "Tharp & Young on Ice Cream." a five-day technical…

The Hokey-Pokey approach to security and safety

When business priorities require our attention, the security and safety priorities may slide down the list when they are not ingrained into the culture as core…

QSR worker strikes hit the West Coast

May 30, 2013

Seattle is the latest city to experience a quick-service employee strike. The citywide protest launched late Wednesday at a Ballard Taco Bell and has expanded…

HotSchedules partners with talent management provider

May 29, 2013

HotSchedules, developers of mobile and Web-based employee scheduling, forecasting and paperless hiring solutions, announced a partnership with global talent…

Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

Old Chicago undergoes brand refresh, launches updated menu

May 24, 2013

Old Chicago Pasta & Pizza, founded in 1976 in Boulder, Colo., has undergone a brand refresh, which includes an enhanced service model and updated menu…

Sam and Louie's expands Nebraska presence

May 23, 2013

A new Sam & Louie's is set to open in Scottsbluff, Neb., the week of June 10.

Restaurants to add 448,000 summer jobs

May 23, 2013

Restaurants are expected to add 448,000 jobs this summer season, a 4.5-percent increase over the March 2013 employment level, according to National Restaurant…

QSR worker protests spread to DC, shareholders' meetings

May 23, 2013

First New York, then Chicago, Detroit, St. Louis and Milwaukee. Now Washington D.C.

12 tips to help your pizzeria save energy and money

If you cut $500 a month in energy expense, that adds an additional profit of $6,000 per annum.

California pizza chain experiences results with HR platform

May 17, 2013

Mary's Pizza Shack, a family-owned, Northern California pizza company, has had the PeopleMatter human resource software platform in place for a year and has…

QSR employee strikes spread to Milwaukee

May 14, 2013

Just days after employees from a variety of quick-service brands walked off the job in Detroit and St. Louis, workers in Milwaukee followed suit today.

Tourists are coming: Is your restaurant ready to accommodate?

Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short…