Effective marketing on a shoestring budget

by Alicia Kelso — Editor, QSRWeb.com

People are three to four times more likely to buy from you if they know you.

PeopleMatter receives $19M in capital funding

March 5, 2013

PeopleMatter announced it has closed a $19-million growth round of capital led by Scale Venture Partners, based in California. According to PeopleMatter CEO…

The top 13 risks to restaurant operations

By having the correct equipment, protocol and training in place, a restaurant will limit its risk and perhaps even reduce Workers' Compensation costs.

Pizza operators advised to throw out expert advice, conventional wisdom

by Alicia Kelso — Editor, QSRWeb.com

Owner/operator/consultant Michael Shepherd believes mid-sized and smaller systems will need a long time to recover from big chains' deep discounting.

Say it ain’t so! – The bogus robbery

 The restaurant manager’s home phone rang. She recognized the cell phone number of her shift manager on the display. Before she could say “Hello” she heard a…

Yum! Brands named diversity award winner at IFA convention

February 20, 2013

Louisville, Ky.-based Yum! Brands Inc. has received the International Franchise Association's Ronald E. Harrison Award for its accomplishments in diversity and…

Annual CiCi's Pizza Throwdown showcases employees' skills

February 20, 2013

Angel Roldan of the Garland, Texas, CiCi's Pizza restaurant on North Jupiter Road, has been named the winner of CiCi's third annual Pizza Throwdown event.

The minimum wage debate

by Ed Zimmerman — President, pizza.com

When government policies lead to reduced employment and motivation, everyone loses.

10 ways to build your restaurant catering program

by Erle Dardick — CEO, Monkeymedia

Growing catering revenues requires professional business-to-business selling skills.

President Obama proposes to increase minimum wage to $9

by Alicia Kelso — Editor, QSRWeb.com

State of the Union address touches on immigration reform, health care regulations and other topics that directly affect the restaurant industry.

High-volume hiring questions asked and answered

by Jason Hamilton — VP of Marketing, Snagajob

A focus on planning, developing goals, consistency and follow-ups is key to a positive applicant experience.

Domino's Pizza adds bike delivery in Seattle

February 8, 2013

Domino's Pizza announced it will hire 800 employees across 74 stores in the Seattle market. The positions include delivery drivers, assistant managers and…

NRA: Restaurant job growth hit 17-year high in 2012

February 7, 2013

The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association expects this trend to continue in…

Domino's pushing carryout business to add to store-level profits

by Alicia Kelso — Editor, QSRWeb.com

February 7, 2013

Carryout has grown steadily in the past few years and now makes up about one-third of all U.S. orders.

Gluten-free menus can be a challenge – or not

by Betsy Craig — pres, menutrinfo.com

Conservative estimates see gluten-free at $8 billion in consumer food purchases alone in 2013.

Pizza players prep for Super Bowl rush

by Alicia Kelso — Editor, QSRWeb.com

Game day is historically the busiest day of the year for pizza operators, who add supplies and staff to keep pace.

A forgotten key strategy in avoiding menu price increases

Including loss prevention in your strategies to counter higher costs may give you a competitive advantage, and add 3 to 5 percent to the top line.

Culture trumps strategy: What I learned from Ben & Jerry's

by Erle Dardick — CEO, Monkeymedia

The company's employees connect emotionally in their communities and their group understands that waking up in the morning to do important work is not just…

Restaurants with engaged employees rank high in customer satisfaction

January 21, 2013

Restaurants with the most engaged employees experience exponentially righer customer satisfaction ratings, according to research from management consulting…

Patxi's Pizza responds to settlement over health care law

by Alicia Kelso — Editor, QSRWeb.com

Company accounting records show 4-percent surcharge was collected for employee health care costs only.