Sutus launches LiveCoach order taking technology

September 13, 2012

SUTUS Inc., a technology specialist for the pizza franchise industry, has announced the launch of LiveCoach, a new technology feature that gives pizza delivery…

NRA to share food safety tips online, FCES

by Cherryh Cansler — Editor, FastCasual.com

NRA's William Weichelt will speak about food safety at Fast Casual Executive Summit; free training materials are available at the organization's…

Top restaurant execs to meet in San Diego for FCES

August 29, 2012

CEOs and other leaders from the fastest-growing segment of the restaurant industry will gather Oct. 21-23 at San Diego's US Grant Hotel for the seventh annual…

It’s not a chicken-and-egg scenario: quality comes before sales

by Jason Hamilton — VP of Marketing, Snagajob

By assessing applicants for their behavioral preferences, you can find out if an applicant has the energy to work the drive-thru, the customer service for the…

How to fight for more social media resources in your company

by

Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

Sbarro names new chief people officer

August 22, 2012

Sbarro has named Angela Hornsby as its new chief people officer.

AllergyEats to debut food allergy conference for restaurateurs

August 21, 2012

AllergyEats will host the inaugural "Food Allergy Conference for Restaurateurs: What Every Restaurant Should Know About Food Allergies To Ensure Safety &…

Compeat introduces restaurant labor management solution

August 16, 2012

Compeat Restaurant Management Systems has launched Compeat Workforce, a complete labor management solution that delivers time and attendance, forecasting and…

Preventing the Spread of Norovirus Outbreaks in Restaurants

Simple measures can stave off industry’s most common illness.

KFC, Pizza Hut managers receive death threats in Nepal

August 15, 2012

All four of the KFC and Pizza Hut units in Nepal have been closed because their branch managers have received death threats from employees.

Connecticut pizzeria employs those with developmental disabilities

August 14, 2012

Taste of Life, a new pizzeria located in West Hartford, Conn., features vegetarian and kosher pizzas and is run out of a synagogue two nights a week by caterer…

Four tips to protecting your online reputation

August 13, 2012

Whether it's from a disgruntled employee, an angry customer or a competitor, a negative online review can hurt your brand's reputation. 

Winning the Battle for Food Safety in Restaurants

A proactive approach can prevent outbreaks of foodborne illnesses.

Papa John's Obamacare comments create social media firestorm

by Alicia Kelso — Editor, QSRWeb.com

During Q2 earnings call, CEO claimed Affordable Care Act would cause rise in pizza prices in order to protect shareholders.

National Restaurant Association expands food safety education in China

August 3, 2012

National Restaurant Association representatives traveled to China last month to expand the organization's commitment to food safety education there. While the…

Kitchens With Confidence partners with Allergy Eats

August 2, 2012

Kitchens with Confidence, an international food training organization based in Northern Colorado, has teamed up with Boston-based AllergyEats, which…

Uncle Maddio's introduces gluten-free pizza for kids

August 2, 2012

Uncle Maddio's Pizza Joint launched a gluten-free kids' pizza this week. The kids' meal pizzas are available with a choice of more than 25 gluten-free toppings.

NRA launches sixth ServSafe Manager course

July 30, 2012

The National Restaurant Association (NRA) has launched its ServSafe Manager Online Course, 6th Edition – the web-based version of its ServSafe Manager Book…

Spread of hours in New York

by Rick Casmass — VP Marketing, Valiant

Are you familiar with the regulation regarding the spread of hours in New York? It applies to virtually every restaurant in the state and failure to adhere to…

How does a restaurant pop the question?

by Nate DaPore — President and CEO, PeopleMatter

Engaged employees can increase revenue per interaction, improve repeat business and ensure customer advocacy.