Papa Gino’s taps IBM for data analytics

June 12, 2011

Papa Gino's has implemented IBM business analytics software to closely measure data pulled from the chain's online customer loyalty program.

People Report Summer Camp: 'Female Jerry Maguire' discusses building relationships

by Kim Williams — Reporter, NetWorld Alliance

June 8, 2011

Molly Fletcher, sports agent, author and president and CEO of Fletcher Digital, spoke to a large audience at People Report Summer Camp Workforce Symposium in…

People Report Summer Camp analysts discuss workforce forecast

by Kim Williams — Reporter, NetWorld Alliance

People Report Summer Camp addresses the rapidly changing marketplace and the ever-expanding ability to connect and engage via technology and social media.

NRA: Restaurants to boost summer employment numbers

June 6, 2011

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant…

NRA 2011: Providing incentives to loyal customers pays off

by Alicia Kelso — Editor, QSRWeb.com

Papa Gino's/D'Angelos' new rewards program has yielded more profits and guests.

Domino’s crowns international rookie manager of the year

June 1, 2011

A 27-year-old employee from Portsmouth, United Kingdom has been crowned international rookie manager of the year by Domino's Pizza. Jenny Price won the…

Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

Brand ambassadorship needs to be a top priority

by Alicia Kelso — Editor, QSRWeb.com

How much can operators control experiences that diminish their store’s reputation?

eTab launches food-ordering kiosk with payment capability

May 16, 2011

A self-service solution that allows restaurant and bar patrons to order and pay at their tables is now available from eTab. It uses a digital-menu interface on…

New concept launch: From ideation to franchising

by Alicia Kelso — Editor, QSRWeb.com

Fledgling concept creators discuss challenges, offer tips in starting a restaurant business from scratch.

Naked Pizza picks Phoenix for training facility

May 4, 2011

New Orleans-based Naked Pizza has chosen Phoenix as the site for its new corporate development hub. The company will use this location to build on its…

Hay Group & CRCA: Restaurant salary freezes thawing

April 24, 2011

According to a recent survey released by management consulting firm Hay Group and the Chain Restaurant Compensation Association (CRCA), the restaurant industry…

Eagle Boys anticipates high Easter weekend sales

April 18, 2011

Australia's Eagle Boys Pizza is gearing up for a busy Easter weekend, with an anticipated sales increase of 30 percent between April 22 and April 26.

NRA honors four with Diversity Awards

April 13, 2011

The National Restaurant Association honored restaurant entrepreneurs and a culinary college with its 2011 Faces of Diversity.

N.Y. pizzeria ordered to pay $800K in back wages

April 12, 2011

Martino's Pizzeria Inc., which runs Mama's Pizzeria and Restaurant in Copiague, N.Y., has been ordered to pay nearly $800,000 in back wages to 40 employees via…

A great find and loss

He was a great find. An experienced fast food manager walked in and applied for an open shift manager position. He interviewed well and obviously had a great…

'Ma'am, it’s not a cup holder': Proper brand use of social media

by Lori Walderich — CMO, Top That! Pizza

Before getting into social media, it's important to figure out your brand identity and your strategy for presenting it.

Pizzeria owner encourages employees to arm themselves

April 5, 2011

After Mark Miller's Double-M Pizza was robbed in the Pittsburgh suburb of Charleroi, he decided to take action. According to CBS Pittsburgh, Miller is…

Class action suit against Pizza Hut grows

March 29, 2011

More than 20,000 delivery drivers for Pizza Hut's largest franchisee, NPC International Inc., are now considered eligible plaintiffs in a national class action…

Study: Managers to hire, pay more in Summer '11

March 24, 2011

A newly released summer job survey commissioned by SnagAJob.com predicts that hiring managers with available jobs expect to be paying an average of $10.90 this…