Technology Features

Dough Boy Pizza: a chef-driven, tech-enabled pizza powerhouse

by Mandy Wolf Detwiler — Editor, Connect Media

Classically trained chef Erica Barrett went from Southern cooking to fast casual pizza when she opened Dough Boy Pizza. The brand is slated to have 10 units by…

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How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

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How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, Connect Media

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

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New York Pizza sets up shop in Boston with long NYC roots

by Mandy Wolf Detwiler — Editor, Connect Media

New York Pizza has three locations in Boston. With a bevy of flavor combinations and tastes, the pizzeria serves something for everyone.

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How restaurants can automate successfully

by Bradley Cooper — Editor, Connect Media

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

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Crust Pizza Co. scales in South, plans on growth in Southeast

by Mandy Wolf Detwiler — Editor, Connect Media

Crust Pizza Co. is scaling in the Southeast. With 27 units and 15 planned for next year, the brand could become your latest competition.

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Best local marketing ideas for your pizza operation

by Mandy Wolf Detwiler — Editor, Connect Media

Marketing doesn't have to be costly or difficult. With these eight local marketing ideas, a pizzeria can effectively increase sales and customer involvement…

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8 strategies to increase pizza sales

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza is a competitive business. Leveraging just one of these eight tips might increase a pizzeria's sales.

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

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Marco's Pizza CDO discusses new prototype, brand platform

by Mandy Wolf Detwiler — Editor, Connect Media

Marco's Pizza introduced a new store design in the Boise, Idaho market, incorporating data-driven decisions, a modern atmosphere and cutting-edge technology to…

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How to transform your food truck with battery systems

by Bradley Cooper — Editor, Connect Media

A webinar by Joule Case examined how food trucks can transform their business by ditching generators and adopting battery systems.

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Balancing the human touch with AI — a Q and A with Marbue Brown

by Daniel Brown — Editor, Networld Media Group

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…

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Big Chicken takes top honors at Fast Casual Top 100 gala

by Cherryh Cansler — Publisher, FastCasual.com

Over 240 fast casual executives attended the gala to find out their rankings.

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How to make data your restaurant superpower

by Bradley Cooper — Editor, Connect Media

How can restaurants utilize all of their data and turn it into their superpower?

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People, passion make Farrelli’s Pizza a Northwestern favorite

by Mandy Wolf Detwiler — Editor, Connect Media

Farrelli's Pizza in Northwestern Washington focuses on hiring people who will create experiences for the brand's guests. With award-winning pizza and tight…

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How e-tips can increase restaurant profitability

by Bradley Cooper — Editor, Connect Media

It's no secret restaurants are struggling with profitability. Is e-tipping the secret sauce to boost revenue?

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LaRosa's Pizzeria reduces friction with tech, solidifies operations

by Mandy Wolf Detwiler — Editor, Connect Media

Cincinnati-based LaRosa's Pizzeria has 64 units across Ohio, Kentucky and Indiana. The brand relies on technology to reduce friction and has its operations…

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FastCasual producing restaurant catering workshop with Erle Dardick’s OPGA

by Cherryh Cansler — Publisher, FastCasual.com

The Restaurant Catering Workshop will provide a blueprint for restaurant operators focused on catapulting catering sales.

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ICX Summit celebrates 8th year this September

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

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