Technology Features

Uncle Joe’s Famous Pizzeria growing through acquisitions

by Mandy Wolf Detwiler — Editor, Connect Media

Uncle Joe's Famous Pizzeria was purchased by Scott and Tana Gerber in 2023. The brand is growing by acquiring pizzerias whose owners are looking to retire or…

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Pizza Factory's culture, ethos builds solid company with individuality

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Factory owner and franchisee Mary Jane Riva shares insight on menu strategy and store models.

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TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Connect Media

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

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Dave's Hot Chicken, Biscuit Belly leaders share operations advice

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top restaurant brand leaders at Dave’s Hot Chicken and Biscuit Belly provide insight on everything from growing a brand to smart hiring approaches during a…

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Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant brands and industry experts weigh in on trends expected for the new year.

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Assessing restaurant tech stack saves money, reduces management tasks

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…

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How Willow Street Pizza focuses on freshness, passion

by Mandy Wolf Detwiler — Editor, Connect Media

California-based Willow Street Pizza has two locations. The brand thrives on fresh ingredients, and it has several long-term employees who bring passion to…

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Embracing AI without killing the restaurant budget

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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How Little Caesars' Pizza Portal aims to solve more than a few challenges

by Mandy Wolf Detwiler — Editor, Connect Media

Little Caesars' chief development officer shares how the brand's latest innovation, Pizza Portal technology, will benefit customers as well as the brand.

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Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

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Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

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Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

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Anthony's Coal Fired Pizza and Wings removes AI ordering platform

by Mandy Wolf Detwiler — Editor, Connect Media

Anthony's Coal Fired Pizza and Wings first established an AI ordering platform in 2022, but just a year later the brand decided to remove the program, dubbed…

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Wiseguy Pizza shaped by worldly inspiration, dedication to quality

by Mandy Wolf Detwiler — Editor, Connect Media

Wiseguy Pizza, launched by Nuri Erol and now owned by Thompson Hospitality, had five locations in the D.C./Maryland/Virginia region. The brand has grown with…

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AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

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The evolution of Mazzio's Italian Eatery: Expanded menu, footprint makes brand a standout

by Mandy Wolf Detwiler — Editor, Connect Media

Mazzio's Italian Eatery is a 108-unit pizza brand based out of Oklahoma. For the past several years, the brand has been overhauling its existing restaurants…

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Dewey's Pizza's focuses on values, tight operations

by Mandy Wolf Detwiler — Editor, Connect Media

Dewey's Pizza operates 25 stores as far west as Kansas City. The brand has tight operations and an eye on its values to make it a success.

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iRestaurant: Dirty Dough, Sweetberry, CKE Restaurants balance AI with human touch

by Daniel Brown — Editor, Networld Media Group

During this year’s Restaurant Franchising and Innovation Summit in Miami, Florida, a session of industry experts and operators convened to discuss automation…

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Dirty Dough, Sweetberry, CKE Restaurants share automation tips for success

by Daniel Brown — Editor, Networld Media Group

During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success…

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