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C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread use by restaurant concepts of all varieties.

April 26, 2019

"I want to have a relationship with you, but I don't want to talk to you." That’s the way one millennial on a Fast Casual Executive Summit panel recently qualified the way she views ordering food at most restaurants today. And like it or not, that’s the level of engagement most diners want today.

QSRweb Editor Shelly Whitehead recently chatted to Don Dierig, General Manager, Delaware North Sportservice, Phil Castellini, Chief Operating Officer of the Cincinnati Reds, and Kent Savage, founder and CEO of Apex Supply Chain Technologies about how Cincinnati Reds baseball home stadium is using an Apex Supply Chain Technologies-designed ordering and food retrieval system to engage fans. They seem to love the convenient, hassle-free tool for quickly ordering, paying and retrieving freshly made food with minimal disruption.