Study: Billions wasted on loyalty efforts that bomb

Restaurants invest a lot in loyalty programs, but one massive study just completed by operational strategy company, Accenture, says a lot of that money is currently wasted because their data shows the programs often miss their mark, according to a news release.

How to romance customers out of Valentine's Day dollars

Coming up with attractive and creative Valentine's Day promos can be a challenge when nearly every restaurant on the planet is competing for the consumer’s love and affection. Check out some of this year's promotions.

NYC restaurateur proposes 3-tier minimum wage to 'help small business owners'

CEO Willie Degel thinks the industry should have a specific minimum wage for private companies with less than $25 million in revenues, a higher wage for private companies making $25-$50 million and an even higher wage for publicly traded companies.

Commodities: Heavy trading week brings a mixed bag of results

In last week's heavy trading, pizza stocks and pizza commodities were all headed in different directions as far as overall value is concerned.

2 events to help you succeed in franchising

To help operators avoid common pitfalls and to learn about the new technology now available to help restaurateurs succeed, Networld Media Group is hosting two events focusing on franchise growth and innovation.

3 brands discuss sweating out Super Bowl's 'super Busy-ness'

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in anticipation of the monumental demands coming Sunday. Here three brands relay the worries, the work and the potential wealth at stake.

Big brands hoping to score with a variety of marketing tactics on Super Bowl Sunday

Brands will fight for their piece of the pie on what the USDA describes as the  No. 2 food holiday of the year. Fifteen percent —  or about 48 million people — will place some type of food order.

Why the restaurant industry's relationship with US government is still #Complicated

Considering President Donald Trump's passion for business, many were hoping the relationship between the restaurant industry and the government would be less strained. Feelings about his leadership are mixed, however.

Commodities: Stock values rebound, supply prices flatten

The bottom line improved last week for pizza restaurateurs as stock prices for four major brands rebounded in value, and commodity prices overall either fell or remained flat.

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

Commodities: A painful week for pizza stocks

It was a fairly excruciating week for publicly traded pizza brands last week with prices in free fall from the start of trading last Monday.

4 functional factors fueling pizzeria design trends

Three pizza brands that have recently implemented redesigns make it clear that industry changes are driving some of the most popular design trends.

Food truck growth goes full throttle: Part 2 - costs and challenges

Businesses and individuals driven by a passion for serving all types of food are recognizing the opportunity to launch a food truck. While these entrepreneurs hail from a variety of backgrounds, they all face the challenges of having sufficient capital, defining their niche, establishing a solid business strategy and executing it.

Commodities: Prices for pizza-makers rise, but so do most pizza stocks

The overall production tab for pizza restaurateurs took a hit last week in commodities trading when just about every basic need in the pizza-making and delivery process increased over the course of the week.

Food truck growth goes full throttle: Part 1

This four-part series explores the successes and challenges of the food truck industry, which has grown by 12.4 percent over the past five years. It's now worth $650 million and should hit $2.7 billion this year.

Can Smashburger's former CEO put Pie Five back on positive path?

The last few years have been tough for Rave Restaurant Group, which owns Pie Five and Pizza Inn. Smasburger's former CEO, Scott Crane, however, stepped into the corner office this week and has plans to grow the brand.

Commodities: A (kinda) Happy New Year for pizza prices

The first week of trading for 2017 brought mostly better news for pizza restaurateurs, who had a brutal end-of-year week on the markets for 2016.

The gluten-free opportunity: New rewards await

Skyrocketing demand for gluten-free choices on restaurant menus is spawning creative solutions from restaurateurs, food service vendors and health watchdog groups to provide diners with choices that are both healthful and great tasting.

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions and a special networking function.

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

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