Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

Facebook ordering integration on the rise at restaurants

by Alicia Kelso — Editor, QSRWeb.com

Benefits include speed, consumer convenience and upselling capabilities.

Papa John's boycott threatened over CEO's Obamacare comments

by Alicia Kelso — Editor, QSRWeb.com

Founder John Schnatter estimates that the reform law will cost between $5 million and $8 million annually.

Commentary: What merchants want from mobile commerce

The Merchant Customer Exchange is leveraging technology to create a mobile-commerce solution.

Pizza stocks not immune to Wall Street drama

by Alicia Kelso — Editor, QSRWeb.com

After weeks on the rise, cheese prices finally drop.

Pizza Inn names new CEO

The hire comes just as the company begins to accelerate growth of its Pie Five fast casual concept.

Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

Linking social media to loyalty programs can even the playing field

How one small chain changed the anonymous Twitterverse into a ripe platform from which to harvest one-to-one digital customer relationships.

Cheese prices continue to rise

by Alicia Kelso — Editor, QSRWeb.com

Despite a shortage of fuel in areas hit by Hurricane Sandy, gas prices continue to fall.

Restaurant marketing calendars include Election Day promotions

by Alicia Kelso — Editor, QSRWeb.com

Many chains are giving away freebies to customers who can prove they voted.

Chuck E. Cheese to boost media weight by 25 percent in 2013

by Alicia Kelso — Editor, QSRWeb.com

Executives have witnessed a correlation between its reduced media weight this year and slower sales.

4 new technologies now serving restaurants

CEOs tell you why your restaurants need new solutions.

Papa John's sales bolstered by kick off of football season

by Alicia Kelso — Editor, QSRWeb.com

Digital orders are in excess of 35 percent.

Restaurant customer purchases impacted by informative apps

by Alicia Kelso — Editor, QSRWeb.com

While entertainment-based apps help create a brand's personality, informative apps can benefit both the consumer and the operator.

5 ways to achieve brand relevance

by Valerie Killifer — Editor, FastCasual.com

Form partnerships with like-minded individuals and integrate the brand with its community, employees and partners.

Storm forces Wall Street to close for two days

by Alicia Kelso — Editor, QSRWeb.com

Cheese and wheat prices on the rise.

Restaurant chains brace for Hurricane Sandy

by Alicia Kelso — Editor, QSRWeb.com

Contingency plans put into place; franchisees told to heed local warnings.

Best practices for foodservice operators focus on the basics

by Christopher Hall — writer, self

Foodservice expert Jim Sullivan looks at how to maximize performance by taking care of the basics.

Waking up to late night

As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.

Digital signage taking a big bite out of the restaurant space

by Christopher Hall — w, t

Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.