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Valerie Gritton

Recent Contributions


FCES keynote: To go far, go together

by Valerie Gritton

Chicken Salad Chick’s story shows that scaling successfully isn’t necessarily about moving faster or constantly reinventing the brand. It’s about knowing what…

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National Pizza Month 2026: How pizza brands are celebrating this October

by Valerie Gritton

Pizza brands are celebrating National Pizza Month 2026 with a mix of discounts, LTO's, interactive experiences and community initiatives. From Wiseguy Pizza’s…

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Life, leadership and restaurants: ‘Ted Lasso’ strikes again

by Valerie Gritton

* Please note, this post does contain spoilers for the Ted Lasso episode, "Mae Rides the Bus."

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10 Questions: Prince St. Pizza CEO Lawrence Longo

by Valerie Gritton

In our latest 10 Questions series, Prince St. Pizza CEO Lawrence Longo discusses the lessons he’s learned while expanding the New York-born brand, including…

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Ted Lasso, an empty office and workplace culture

by Valerie Gritton

I once started a new job where, on my very first day, I was shown the empty office of a woman who had died of breast cancer.

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Cartwheel shifts restaurant delivery into high gear

by Valerie Gritton

Hungry Howie’s is among the pizza brands embracing a more flexible approach to delivery, and is leveraging delivery software company Cartwheel to do it. Hear…

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Why Dillas Quesadillas simplified its menu to prepare for growth

by Valerie Gritton

Dillas Quesadillas is simplifying its menu to improve speed, accuracy and the customer experience as it prepares for future growth. In this episode of the…

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Can c-stores compete with pizzerias? 7-Eleven bets on better pizza

by Valerie Gritton

September 22, 2026

7-Eleven is continuing to invest in its prepared food portfolio, introducing an upgraded pizza crust and new customization options as it looks to make its…

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How MOD Pizza put a fresh spin on its 'MODern Beginnings'

by Valerie Gritton

How MOD Pizza introduced familiar sizing, expanded signature recipes and new menu items while maintaining its signature customization model.

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Webinar: Order accuracy as the next loyalty battleground

by Valerie Gritton

In this “Accuracy is the New Loyalty” webinar, Star Micronics’ Craig Kaliebe discusses how labeling, smart scales and other verification tools help operators…

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