7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be complicated. In fact, it should be simple, easy to execute and customize, but always focused on the things that matter most to a customer.

Uncle Maddio's on franchisee failure: Lessons learned drive growth forward

When you build a brand, you are taking a chance on new franchisees. There will be failures, shares Uncle Maddio's. The trick is to turn those failures into successful strategy moving forward.

Commodity prices rise amidst a week of restaurant turmoil

Amidst a week of bankruptcy announcements and less-than-rosy financial news across the restaurant industry, increasing commodity prices only rubbed salt in the wound last week. Pizza stocks reflected that foggy picture, with half of the brands monitored by this website making gains on the week, and the other half tumbling in value.

Questioning why you got into this crazy business? Here's a place to find an answer

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit outside Los Angeles this week. It was a great fit, since much of the information was applicable to all restaurant categories, including everything from franchise growth to food safety.

Heard at the Fast Cas Exec Summit: Editors share favorite session quotes

Another Fast Casual Executive Summit is in the books, and as always, it produced a plethora of insight.

Fast Casual Summit: Why being different is better for your brand

A restaurant's differences are its keys to greater value and desirability, says branding guru Sally Hogshead, CEO and founder of Fascinate.

How do millennials love thee? Let 'em count the ways

Millennials are a prime focal group for targeted marketing, a relatively untapped approach that marketers are slowly lining up to use for this age demographic. The reasoning for that is as close as the nearest statistical report for this group, which actually surpassed the number of the Baby Boomers last year.

Menu labeling: Follow this checklist to protect your brand

As restaurant operators continue to prepare for the May 5, 2017, menu labeling deadline, many questions and challenges remain. Follow these key pointers to stay in compliance.

Restaurant industry contracting, says NRA

The NRA's monthly composite index reflecting the health and outlook for the nation's restaurant industry is reflecting the overall shadow that appears to be forming over food service this fall. The NRA's Restaurant Performance Index fell below 100 in August to 99.6 – indicating the industry is contracting.

The incredible growing menu: Taking your digital system chain-wide

As digital menus become the new standard at quick-service restaurants — both inside and at the drive-thru — it’s becoming increasingly critical to make these systems not only scalable to the chain, but also reliable and effective.

Reuters report says restaurants and robotics still haven't mixed

Reuters today published a story on the use of robots in food service, which shows that most restaurateurs are staying with humans for the bulk of their needs due to the high cost of investment in robotics, complexity of tasks in food service, and the problems presented by robot maintenance and repair issues in a restaurant setting.

Free books and fire truck-delivered pizza: Two pizza powerhouses show benefits of cause-based campaigns

Mega-chain pizza brands, Domino's and Pizza Hut, are pulling out all the stops this fall to show the world how the Big Pie Guys and Gals do marketing with a purpose.

Commodities: Yum Brands only gainer during a tough week for pizza stocks

Aside from Pizza Hut parent, Yum Brands, last week was a pretty rough one for pizza stocks.

The Restaurant Review Dance: Four steps to a better reputation

The importance of both knowing, and fiercely protecting your restaurant’s reputation online, is integral to business success today in any area of food service. For proof, look no further than the following three research findings: The addition of a single...

Cloud POS vs. digital ordering engine: Everything you need to know

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a fully-featured digital ordering engine.

Yum! Brands okays separation, increases dividend and appoints board member

Lots of high-level action occurring this week at Yum Brands with its board of directors giving the go-ahead to the previously announced separation of the company from its China business. Yum China begins trading Nov. 1, on the New York Stock Exchange as YUMC.

Commodities: Another profitable week for pizza operators

Aside from stabilizing auto fuel prices and slightly rising natural gas prices, last week was a particularly rosy one for pizza restaurateurs' bottom lines.

Rooting out today's top culinary trends

Root vegetables are the food service trend of the moment, according to research on the top plant-based edibles in restaurant kitchens and menus from market research publisher, Packaged Facts.

Texas groups join NRF to sue Labor Department over new overtime rule

A group of Texas chambers of commerce has joined the NRF to file suit on behalf of the "millions of employers and employees" that the groups say the new rules will negatively affect.

RetailMeNot's latest marketing approach is one restaurateurs might want to consider

RetailMeNot is taking an interesting approach to product promotion that restaurateurs might not only find fun to review, but might also consider for themselves. The retail savings and promotion site’s new campaign revolves around a special big data-type of report...

Showing (161 - 180) of 3228

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES