3 ways to surprise, delight customers

Surprising and delighting your customer base is key to keeping them as guests.

Loss-prevention technology and the fight against employee theft

The U.S. Chamber of Commerce estimates that 75 percent of all employees will steal from their employer at least once. That’s a big number, and the restaurant…

FCES15: The changing course of consumer behavior

by Travis Wagoner — Editor, Networld Media Group

Consumers of all kinds have a nearly endless array of options from which to choose, whether they're purchasing furniture, cars, housewares, or any good or…

ICX Association kicks off Symposium series in Atlanta

October 27, 2015

The two-day event aims to help B2C brands prepare for the next generation of computing technology, which promises to deliver the capability to engage and…

Papa John's introduces Players' Choice Special

October 27, 2015

Papa John's announced the debut of its Players' Choice Special. Ranked by NFL players in an offseason poll, three Players' Choice pizzas emerged as the most…

Pie Five to open first Arkansas location

October 27, 2015

Pie Five Pizza Co. will open its first restaurant in Arkansas on Friday.

FCES15: The evolution of restaurant technology

by Travis Wagoner — Editor, Networld Media Group

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no…

Commodities: Cheese, wheat, gas prices fall again

by Travis Wagoner — Editor, Networld Media Group

The prices for cheese, wheat and gas continue to decrease. Details are below.

FCES15: Top 10 PR do's (and a few don'ts)

by Travis Wagoner — Editor, Networld Media Group

"Whatever I present to you is my PR moment," Nick Powills, CEO of No Limit Agency, said in opening his session at the Fast Casual Executive Summit in Miami.

PizzaRev signs agreement with Steak n’ Shake franchisee for TN, GA stores

October 26, 2015

PizzaRev has signed a franchise agreement with Southern Restaurant Holdings to develop at least 16 restaurants across Tennessee and northern Georgia.

FCES15: Beverage smarts: What’s on trend

by Travis Wagoner — Editor, Networld Media Group

Beverages are an important aspect of the consumer dining experience and play a critical part of a restaurant’s branding efforts. Being on trend is key to…

Pie Five has LTO Italian meatza pizza

October 23, 2015

Pie Five Pizza announced a limited-time offering Italian meatza pizza, available Oct. 27 through Nov. 6.

FCES15: Real estate decision requires lots of homework, data insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As any business owner knows the location decision can sink the business or be the foundation of initial success and growth. But it involves much more than…

Carpigiani shares sweet opportunity with 'Fantastick 4 U' concept

October 23, 2015

The gelato bar concept is gaining momentum in the frozen dessert market with gelato bar shops surfacing across the U.S.

Papa John's CEO and wife donate $1M to St. Vincent House

October 23, 2015

Papa John’s Founder, Chairman and CEO John Schnatter and his wife, Annette, presented a $1 million check to the St. Vincent Foundation.

Papa Murphy’s taps Brandon Solano as CMO

October 22, 2015

Papa Murphy’s has hired on Brandon Solano to serve as chief marketing officer.

Research reveals key competencies dictate success, not a person’s age

October 22, 2015

The generational age of an employee is not a critical as the skill set competency in making a good hire.

Donatos Pizza to debut in TN

October 22, 2015

Donatos Pizza has announced plans to expand its southeastern footprint and debut in Tennessee with as many as 30 restaurants.

FCES15: Tips on building a foundation for profitable growth

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Strategic and profitable growth for today's restaurants, quick service eateries and retailers is a comprehensive endeavor. But it's doable and the number one…

ICX Symposium: Intel talks the responsive revolution in retail

by Scott Slucher

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive…