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Customer Service / Experience News & Media

MidiCi 1st tenant in new Sarasota luxury development

March 28, 2018

MidiCi Neapolitan Restaurant has been announced as the first tenant in Sarasota, Florida's The Promenade, a news release said. 

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Rapid Fired April LTO a trifecta of American flavor favs

March 27, 2018

Rapid Fired Pizza has managed to unite the three American food obsessions of bacon, macaroni and cheese and pizza into one concoction for its April LTO. The…

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Equalizing genders' portions of the pie: Will pizza brands respond to Starbucks' challenge?

March 23, 2018

Equal pay for equal work: Starbucks said it has achieved it in the U.S. and the brand is challenging other restaurateurs to use tools the company is providing…

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SpeedLine POS Cuts Costs & Chargebacks with Delivery App for EMV Pay@ the Door

From the 2018 International Pizza Expo, pizza and delivery point of sale developer SpeedLine Solutions Inc. released a new delivery app for EMV payment at the…

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SpeedLine Introduces SpeedDine Online Ordering Service

Pizza and delivery point of sale developer SpeedLine Solutions Inc. launched a new online ordering service at the 2018 International Pizza Expo today for…

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Circle gets the square: Cornering the pizza box corner problem

March 15, 2018

Corners have been a perpetual waste problem in the circle-centric pizza industry, but a new packaging solution — PizzaRound — is hoping to eliminate useless…

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&pizza, Rotolo's, Pie Five with the whys behind Pi Day

by S.A. Whitehead — Food Editor, Net World Media Group

Pi Day is here and that means not only deals, fun and even a little something serious.

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Mod Pizza reports 81% increase in system-wide sales

March 14, 2018

Mod Pizza finished 2017 with a 5.2 percent growth in same-store sales and reported that system-wide sales grew 81 percent to $275 million. Company net revenue…

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Papa Murphy's launches new site, ordering platform

March 13, 2018

Papa Murphy's has launched a website and digital ordering platform, a news release said. The digital creative agency, Fuzz LLC, created the new online presence…

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Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

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Women in the Lead: 5 pizza brand leaders talk about having a 'voice at the table'

by Cherryh Cansler — Editor, FastCasual.com

These savvy leaders are making Donatos, Toppers, The Pizza Press and Your Pie better businesses and places to work.

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Blaze 'brings it on home' for CEO Mizes in the Gateway City

March 8, 2018

In a real-life version of "hometown boy makes good," Blaze Pizza President and CEO Jim Mizes is getting his wish this Friday, March 9, when the fast-growing…

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Liquid gold: Beverage trends to befriend this spring

by Cherryh Cansler — Editor, FastCasual.com

Pizza restaurateurs who can incorporate top beverage trends into their menus open up a new source of revenue that can be a relatively easy route to higher…

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Domino's delivers 11th year of 'spring forward' fire safety campaign

March 7, 2018

Domino's has partnered for the 11th year with the National Fire Protection Association to get people to check their smoke alarm batteries when they "spring…

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Pizza Hut's new March Madness shoe orders pizza, pauses play

March 5, 2018

Pizza Hut's second iteration of its "Pie Tops" sneakers, timed to coincide with March Madness, not only orders pizzas with the push of a button, but also can…

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Domino's, Ford take self-driving delivery tests to Miami metro

February 28, 2018

Domino's Pizza and Ford have begun a two-month second round of testing on a self-driving delivery vehicle in Miami, according to a news release. These tests…

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Lessons for pizza brands in Panera's mobile pay experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

If Panera's CEO and his brand's experiences with tech tools like Apple Pay, is any indication, pizza brands stand to gain possibly more than other food service…

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Blaze reports 51 percent system-wide 2017 sales growth, adding nationwide delivery

February 27, 2018

Blaze Fast-Fire'd Pizza has grown phenomenally fast over the last year reporting an eye-popping 51 percent growth in system-wide 2017 sales to $279 million…

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Pizza Hut U.K. offers new way to order, pay

February 27, 2018

Pizza Hut is offering customers in the U.K. a new way to order and pay that is designed to eliminate some of the common hassles experienced when ordering by…

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Boston's Pizza Restaurant 'lightens the load' for spring

February 21, 2018

Boston's Pizza Restaurant & Sports Bar has launched a lighter spring menu featuring grilled romaine salad, roasted pepper pizza and stuffed chicken, all…

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