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Customer Service / Experience News & Media

Toppers’ social media efforts yielding results

by Alicia Kelso — Editor, QSRWeb.com

Toppers Pizza’s recent promotion did exactly what it set out to do – pique the interest of the company’s faithful younger demographic.

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Mazzio’s celebrates golden anniversary

January 5, 2011

Mazzio’s LLC is offering a year-long pizza special in celebration of its 50th anniversary. The Tulsa, Okla.-based chain was founded on Nov. 11, 1961, by Ken…

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Pizza Hut makes huge NOLA investment

January 5, 2011

Pizza Hut Inc. will invest $10 million in New Orleans and Baton Rouge, La., within the next 18 months. The plan includes the creation of “Model Markets” in…

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Pizza Patrón revamps bicultural brand strategy

January 5, 2011

Pizza Patrón has developed a new, long-term brand strategy that will affect every aspect of its business – from training and operations to menu systems and…

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Domino’s U.K. sales buoyed by technology

January 4, 2011

Domino’s Pizza units in the United Kingdom and Ireland have gotten quite a boost from online and iPhone orders. The company’s 2010 sales were up almost 2…

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Chuck E. Cheese launches Ticket Blaster

January 4, 2011

Chuck E. Cheese is now awarding its famous tickets and prizes to fans through a new online Ticket Blaster game.

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Four score: Loop Pizza Grill testing variety-friendly deal

by Alicia Kelso — Editor, QSRWeb.com

As major chains continue to battle it out in the unending $10 pizza wars, some smaller systems are quietly flexing their own competitive price advantages.

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Domino’s closes record-breaking 50th anniversary year

December 27, 2010

On Dec. 9, Domino’s Pizza franchisee Brian Edler set out to break the Guinness World Record for making, baking and boxing the most pizzas by a single man in…

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Fake Bob Dylan roadie picks up pizza tab

December 22, 2010

Boston's "pizza bandit," who placed a fake $3,900 order last month at Antonio's Pizza, has agreed to pay up.

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Vegetarian offerings making money in India

December 21, 2010

Big Macs, Double Downs and meat lovers pizzas may be major boons for quick-service giants in the United States, but in India, where the segment’s growth is…

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PizzaMarketplace.com’s top stories of 2010

by Alicia Kelso — Editor, QSRWeb.com

Pizza giants battled out a price war and a wheat crisis, while smaller companies touted healthy pies and make-your-own concepts.

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Papa John’s launches new iPhone app

December 20, 2010

Papa John’s International Inc. has launched its first Apple iPhone application, providing full menu access and complete online ordering capabilities. The free…

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Pizza Hut puts fans in the Hut Seat

December 16, 2010

Pizza Hut embarked on the Hut Seat Challenge with a single mission: to travel across the nation to ask Americans, What’s your favorite? Americans responded by…

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NRA partners with CMSText for mobile marketing

December 15, 2010

The National Restaurant Association has announced a new partnership with CMSText to bring text message marketing solutions to its 380,000+ member restaurant…

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Papa John’s names Fantasy Football champion

December 14, 2010

The AFFL, a 12-team fantasy football league from Los Angeles, has been crowned champion of Papa John’s “Fantasy to Reality” contest. The competition sought to…

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Food and drink tickets more expensive in 2010

December 13, 2010

Although Americans' wallets may feel thinner because of the recession, consumers are apparently willing to spend almost a dollar more on lunch. New research…

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Japanese get a slice of BK’s Pizza Burger

December 9, 2010

In September, New Yorkers got their first taste of Burger King’s Pizza Burger, served at the company’s Whopper Bar in Times Square.

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Domino’s Franchisee breaks speed record

December 8, 2010

Talk about speedy delivery: Brian Edler, a Domino’s Pizza franchisee in Findlay, Ohio, can officially create a pizza faster than anyone else in the world.

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Chuck E. Cheese’s offering holiday incentive

December 7, 2010

Chuck E. Cheese’s is in the holiday spirit – offering 20 free tokens for each $25 gift card purchase through Jan. 3.

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Wells Fargo mobile payment pilot ready for roll out

by Valerie Killifer — Editor, FastCasual.com

Wells Fargo & Company is rolling out a Visa microSD mobile payment pilot that will include 200 Wells Fargo team members who are users of specific…

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