Customer Service / Experience News & Media
Grimaldis Manhattan location ready for debut
January 18, 2011
Grimaldi’s Pizzeria, which has been a coal-fired, brick-oven classic for more than 100 years, is finally set to open a location in Manhattan.
read nowPizza Hut website provides the entertainment
January 18, 2011
Pizza Hut’s online customers will soon be able to catch a few movie trailers while they wait for their meal to arrive.
read nowMassachusetts restaurants prep for food allergy law
January 12, 2011
As of Feb. 1, all Massachusetts restaurants will be required to have a certified food protection manager on staff.
read nowBostons Restaurant raising funds for diabetes research
January 12, 2011
Dallas-based Boston’s Restaurant & Sports Bar has launched its Boston’s Cares campaign to support the Juvenile Diabetes Research Foundation. The company's…
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Top That! Pizza inks multi-state deal
January 12, 2011
In a push to enter the small fast casual pizza segment, Lori Walderich -- chief creative officer at IdeaStudio -- and her husband Jeff recently founded Top…
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Study: More dining out, smaller checks in 2011
January 11, 2011
Good news first: Americans are expected to dine out more in 2011. Not-so-good news: it's predicted they'll spend about 5 percent less per meal while doing so.
read nowWhen in Rome: Mellow Mushroom ready for newest opening
January 6, 2011
Mellow Mushroom Pizza Bakers will open its newest restaurant Jan. 17 in Rome, Ga., about an hour from where the company got its start.
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Toppers social media efforts yielding results
by Alicia Kelso — Editor, QSRWeb.com
Toppers Pizza’s recent promotion did exactly what it set out to do – pique the interest of the company’s faithful younger demographic.
read nowMazzios celebrates golden anniversary
January 5, 2011
Mazzio’s LLC is offering a year-long pizza special in celebration of its 50th anniversary. The Tulsa, Okla.-based chain was founded on Nov. 11, 1961, by Ken…
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Pizza Hut makes huge NOLA investment
January 5, 2011
Pizza Hut Inc. will invest $10 million in New Orleans and Baton Rouge, La., within the next 18 months. The plan includes the creation of “Model Markets” in…
read nowPizza Patrón revamps bicultural brand strategy
January 5, 2011
Pizza Patrón has developed a new, long-term brand strategy that will affect every aspect of its business – from training and operations to menu systems and…
read nowDominos U.K. sales buoyed by technology
January 4, 2011
Domino’s Pizza units in the United Kingdom and Ireland have gotten quite a boost from online and iPhone orders. The company’s 2010 sales were up almost 2…
read nowChuck E. Cheese launches Ticket Blaster
January 4, 2011
Chuck E. Cheese is now awarding its famous tickets and prizes to fans through a new online Ticket Blaster game.
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Four score: Loop Pizza Grill testing variety-friendly deal
by Alicia Kelso — Editor, QSRWeb.com
As major chains continue to battle it out in the unending $10 pizza wars, some smaller systems are quietly flexing their own competitive price advantages.
read nowDominos closes record-breaking 50th anniversary year
December 27, 2010
On Dec. 9, Domino’s Pizza franchisee Brian Edler set out to break the Guinness World Record for making, baking and boxing the most pizzas by a single man in…
read nowFake Bob Dylan roadie picks up pizza tab
December 22, 2010
Boston's "pizza bandit," who placed a fake $3,900 order last month at Antonio's Pizza, has agreed to pay up.
read nowVegetarian offerings making money in India
December 21, 2010
Big Macs, Double Downs and meat lovers pizzas may be major boons for quick-service giants in the United States, but in India, where the segment’s growth is…
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PizzaMarketplace.coms top stories of 2010
by Alicia Kelso — Editor, QSRWeb.com
Pizza giants battled out a price war and a wheat crisis, while smaller companies touted healthy pies and make-your-own concepts.
read nowPapa Johns launches new iPhone app
December 20, 2010
Papa John’s International Inc. has launched its first Apple iPhone application, providing full menu access and complete online ordering capabilities. The free…
read nowPizza Hut puts fans in the Hut Seat
December 16, 2010
Pizza Hut embarked on the Hut Seat Challenge with a single mission: to travel across the nation to ask Americans, What’s your favorite? Americans responded by…
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