2 national chains show how to do good by just doing business

Uncle Maddio's and Jersey Mike's are sharing their success with organizations committed to helping people in their communities. Autism, for example, is at the center of an April campaign at Uncle Maddio's benefiting Autism Speaks, while Jersey Mike's customers showed...

Papa John's gets 'down to earth' in the Bluegrass

Papa John's is really getting down-to-earth about its toppings this spring, beginning right in the heart of the Bluegrass State, just in time for the great Kentucky Derby in early May. The international pizza chain, based in Louisville, Kentucky, has...

Study: UK restaurateurs need to improve customer experience

U.K. restaurateurs and retailers are not providing a rewarding customer experience despite the fact that consumers are more likely to buy if they have a positive customer experience interaction, according to an Eptica study. Just 7.5 percent of companies respond...

Papa Murphy's capitalizes on nation's 'eat-at-home' trend

Take-and-bake chain, Papa Murphy’s, is angling to steal market share while the trend toward eating at home continues to sweep U.S. households.

5 pizza brands explore new territories

Pizza's worldwide appeal needs no further proof than the weekly parade of pizza restaurant opening announcements. In fact, at least five established brands have announced expansions over the last week or so, beginning with Grimaldi's plan to open five sites...

Exec behind 'Best Sports Commercial' of all time is new Marco's CMO

Marco's Pizza has named veteran marketing executive Steve Seyferth as its new CMO, according to a news release. Seyferth has a background that includes leading communication initiative’s for Domino’s, General Mills, Kraft, Coors, Gatorade and Ford. He also held the...

Growth slows for restaurant chains in 2016

The Top 500 chain restaurants experienced a deceleration in 2016 with cumulative sales growth checking in at 3.6 percent, down from 5.2 percent the prior year, according to Technomic. Net unit growth stayed relatively stable at 1.7 percent, vs.

Study: Consumers receptive to chatbots

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from Vibes. In addition to under-indexed chatbot use, Vibess fourth annual Mobile Consumer Report uncovered...

Blaze Pizza 'Keepin It Real' in 2017

Blaze Pizza won't have any artificial additives in its menu items as part of its "Keepin' It Real" initiative, which also encourages guests to commit to keeping it real this year, thus unlocking a free Blaze pizza promotion, according to...

Pupatella expands with four Virginia locations

Franchisee Zeeshan Kaba has signed a deal with Pupatella, a Neapolitan pizza concept, to open four locations in Richmond, Virginia, according to a press release. "We're excited to welcome Zeeshan and his team into the Pupatella family," Enzo Algarme, Pupatella's...

New system uses data, cameras and sensors to improve restaurant operations

Revel Systems is partnering with Dragontail Systems to implement their food preparation process software and machine learning technology in restaurants worldwide, according to a news release.  The Dragontail Algo system optimizes the food prep process from order to delivery to save time and money, according to company press release.

With 10 million daily food deliveries, Meituan-Dianping a name to know

It may be relatively unknown in the Western World, but in 20 of China's biggest cities, the name Meituan-Dianping is as commonly heard as Amazon and Google. That's because in China Meituan-Dianping delivers fast food to just about everybody there...

NRA to Congress: Full-steam ahead on Small Business Health Fairness Act

Although groups like the Consumers Union strongly oppose it, the National Restaurant Association today said it sent a letter to Congress giving its support to the Small Business Health Fairness Act. It believes the legislation will broaden access to medical...

Fake news pizzeria shooter pleads guilty, faces 7 years

The man, who opened fire at a Washington, D.C. pizzeria in December,  could face up to seven years in prison.

Dunkin' Brands names interim CFO, begins search for next financial leader

Dunkin' Donuts and Baskin-Robbins parent company, Dunkin' Brands, said that its Vice President of finance and treasurer, Kate Jaspon, will step into the interim CFO's role in April when CFO Paul Carbone leaves the company for a position in the...

3 pizza concepts adopt Punchh platform

Punchh, a restaurant technology platform, added MOD Pizza, Pizza Inn and PizzaRev in the second half of 2016, according to a press release. The concepts join 75 restaurant chains including Pieology, Smashburger, Moe's Southwest Grill and TGI Fridays. "We believe...

Pizza Press presses forward, 150 new sites by late 2018

Five years after its inception, Pizza Press is having a growth spurt, announcing this week plans to open nearly 150 restaurants worldwide over the next two years. The goal, according to a company press release, is to have 300 restaurants...

NRA to Congress: 'Press go on health act but fix it later'

National Restaurant Association Policy and Government Affairs EVP Cicely Simpson today told Speaker of the House and U.S. Rep.

NRA implores Congress: 'Keep debit-swipe fee controls in place'

The National Restaurant Association has joined forces with dozens of other restaurant groups to launch a campaign against repealing debit swipe-fee protections under the Durbin Amendment, which passed in 2010 as part of the Dodd-Frank Act. The issue is coming...

Toppers names franchise development manager

Toppers Pizza has named Alanna Del Rios as its franchise development manager, according to the company. She is a previous top sales performer at both the Milwaukee Journal Sentinel and a  direct mail company, Valassis.

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