Study: Social media interaction leads to long-term sales increases

October 26, 2012

New research shows that social media interaction between a customer and a brand drives immediate and long-term sales increases. The 2012 LoyaltyOne Social…

Detroit Style Pizza Co. offering World Series deals

October 25, 2012

Detroit Style Pizza Co. will give away one free pizza for every home run hit by the Detroit Tigers during the 2012 World Series.

Waking up to late night

As QSR and casual dining segments increase their late-night business, fast casual remains absent in this growing space.

3 tips for creating an effective mobile website

Mobile website visitors are in a rush; make sure all of the information they need is easily and quickly accessible.

Pizza Inn marks Halloween with free children's buffet

October 23, 2012

Pizza Inn of Balch Springs, Texas, will celebrate Halloween with a complimentary "boo-fet" for children all day Oct. 31.

Indiana pizza shop adds delivery service to busy farmers

October 22, 2012

One Indiana pizza shop has added a new service specifically delivering food to farmers in the area who are too busy working through harvest season.

Quality perception of QSRs gaining ground with casual diners

October 19, 2012

As quick-service chains improve their value and quality to compete with fast casual and casual dining brands, consumer perception about the QSR segment seems…

Viableware integrates payments platform into restaurant POS systems

October 17, 2012

Viableware, developer of the RAIL payment platform for restaurants, announced that it has integrated its payment technology with restaurant point-of-sale (POS…

Papa John's partners with Taylor Swift for new CD launch

October 15, 2012

Papa John's is partnering with six-time Grammy Award-winning singer Taylor Swift to promote the release of her latest album, Red.

Casey's names grand prize winner of pizza party

October 12, 2012

After a three-month search for the best local celebrities, Casey's General Stores Inc. has named Ray Sorensen II, of Greenfield, Iowa, as the winner of its…

Consumers choose CiCi's as favorite pizza chain

by Alicia Kelso — Editor, QSRWeb.com

October 11, 2012

CiCi's Pizza is America's favorite pizza chain, according to a national study of more than 7,600 consumers conducted by Market Force, a customer intelligence…

NCR unveils c-store mobile payment app

October 9, 2012

NCR Corporation has introduced ConvenienceGo (C-Go), a mobile payment application for smartphones that can be store branded. The app allows convenience store…

Restaurant.com debuts verified diner reviews

October 9, 2012

Restaurant.com has added "Verified Diner Reviews" to help consumers find local establishments and share their opinions.

Little Caesar's franchisee recognized for extraordinary customer service

October 9, 2012

Rarely does an act of customer service go so far above and beyond the basics that it generates a specific shout out on a popular advocacy site such as The…

Spin! marks National Pizza Month with free gelato

October 5, 2012

Spin! Neapolitan Pizza is celebrating National Pizza Month with an online survey, free gelato and the chance to win a pizza every month for a year.

Villa Fresh Italian Kitchen offering free pizza slices for Facebook fans

October 5, 2012

On Oct. 16, Villa Fresh Italian Kitchen locations will celebrate National Pizza Month by offering new and existing Facebook fans a free slice of pizza for its…

QSRs leading American employment opportunities

October 4, 2012

Despite a stagnant overall U.S. jobs environment, the restaurant industry is poised to turn in its strongest year of job growth since 2004, according to the…

Smaller chains need mobile, too

by Cherryh Cansler — Editor, FastCasual.com

As consumers become more comfortable with mobile payments, restaurant owners are looking for inexpensive ways to provide them.

Uncle Maddio's credits social media efforts for franchise growth

October 3, 2012

Uncle Maddio's Pizza Joint launched three years ago in Atlanta and expects to have 20 restaurants open by the end of 2012, with 125 more stores in development…

Using social media conversations to foster brand awareness

by Valerie Killifer — Editor, FastCasual.com

Most online conversations are positive; however customer service is an easy point of contention.