Customer Service / Experience News & Media
AllergyEats to debut food allergy conference for restaurateurs
August 21, 2012
AllergyEats will host the inaugural "Food Allergy Conference for Restaurateurs: What Every Restaurant Should Know About Food Allergies To Ensure Safety &…
read nowPizza Hut Australia joins World Hunger Relief effort
August 21, 2012
Pizza Hut stores across Australia are getting behind Yum! Brands' World Hunger Relief this September, actively raising funds as part of the company's…
read nowFlippers Pizzeria kicks off school year with fundraising program
August 21, 2012
To kick off the 2012-13 school year, Orlando, Fla.-based Flippers Pizzeria is encouraging area organizations to host "Spirit Nights" at one of its 1…
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Tapping into the college Millennial foodservice consumer
by Alicia Kelso — Editor, QSRWeb.com
Younger consumers prefer snacks, late-night options.
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Pizza Patrón tests bilingual online ordering feature
August 17, 2012
Restaurant online ordering provider Granbury Restaurant Solutions has added the option for multi-lingual online ordering to its toolkit. Restaurant patrons can…
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Game changers and shapers inspiring product development and innovation Part 2
by Suzy Badaracco — President, Culinary Tides Inc
Settings in demand during economic recovery include approachable, family friendly dining, vibrant, inspired, authentic and rustic.
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Domino's launches new logo, store design
by Alicia Kelso — Editor, QSRWeb.com
Store prototypes include flatscreen TVs, grab-and-go snack items and a viewing area to watch pizza preparation.
read nowFour tips to protecting your online reputation
August 13, 2012
Whether it's from a disgruntled employee, an angry customer or a competitor, a negative online review can hurt your brand's reputation.
read nowCiCi's hosts Special Olympics fundraisers
August 13, 2012
Twenty participating CiCi's Pizza locations across Georgia have spent the past month raising money for Special Olympics Georgia.
read nowCalifornia Pizza Kitchen launching new menu in the Philippines
August 13, 2012
To celebrate "National Pizza Day" in the Philippines Aug. 15, California Pizza Kitchen is launching a new menu and giving away free pizza.
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Digital technology helping restaurant operators reach more guests
by Valerie Killifer — Editor, FastCasual.com
A Q&A with OLO founder and CEO Noah Glass on the new digital customer and the technology driving their dining experiences.
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Gatti's Pizza's gluten-free promotion sets record
by Alicia Kelso — Editor, QSRWeb.com
Gatti's restaurants in Austin answered more than 28,000 phone calls, and gave away more than $50,000 worth of gluten-free pizza to customers in one day.
read nowMillennials expected to increase foodservice spending
August 9, 2012
New research from Technomic indicates that the Millennial generation has a positive outlook on the future and are expected to increase spending on foodservice…
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Papa John's Obamacare comments create social media firestorm
by Alicia Kelso — Editor, QSRWeb.com
During Q2 earnings call, CEO claimed Affordable Care Act would cause rise in pizza prices in order to protect shareholders.
read nowPizza Hut Pakistan pulls Ramadan promotion
August 8, 2012
Pizza Hut Pakistan has removed its Ramadan promotion, claiming it wants to "reduce gluttony."
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Vending innovations pose threat to restaurant market share
by Alicia Kelso — Editor, QSRWeb.com
Advances in technology help machines evolve from pretzel-filled office staples to fresh, quick pizza providers.
read nowDomino's offering half-off deal for online orders
August 6, 2012
Domino's Pizza is offering 50 percent off on all pizzas ordered online at menu price this week.
read nowPapa John's signs 5-year partnership deal with NC State Athletics
August 3, 2012
Papa John's is now an "Official Partner of Wolfpack Athletics," having signed a 5-year collaboration deal this week with North Carolina State. The agreement…
read nowNearly 90 percent of chain restaurants listed on Foursquare
August 2, 2012
Restaurant Sciences, a provider of restaurant industry information and analytics, released Foursquare statistics from its Restaurant Internet Marketing Study…
read nowPizza Hut Canada promotion teases customers until September
August 2, 2012
Pizza Hut Canada has introduced its "Don't Open Me" challenge. From now through Sept. 3, customers will receive a prize-winning envelope with instructions to…
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