Everything's bigger in ... China?

July 12, 2017

China's restaurant industry is    one of the nation's main economic growth drivers, according to a report released by Meituan-Dianping, a foodservice-focused…

Papa John's 1st US chain with Facebook ordering

July 12, 2017

Papa John's announced a new "start order" button for its Facebook page fans, allowing all those social media mavens the luxury of ordering a pie without…

New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

NetWaiter adds Google Connect

June 9, 2017

Restaurants can share their menus, hours, delivery details and other information thanks to the new Google Connect feature through NetWaiter that allows menus…

'Order in': Grubhub acquires Foodler

June 9, 2017

Grubhub said today it is acquiring one of North America's biggest independent online food-ordering services, Foodler, in an all-cash transaction, a news…

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…

Study: Fear of future invades restaurant leadership offices

May 18, 2017

Fear is invading the offices of restaurant brand leadership across the industry, according to a recent study from L.E.K. Consulting. A combination of…

The CIO-CMO partnership: The path to digital ordering dynamism

by Patrick Eldon — CEO, Ordertalk

Digital ordering success begins at the top of your organization with real alignment between those who lead the charge organizationally to make the system run…

Grubhub integrates with Breadcrumb, Oracle’s Micros and Toast

May 17, 2017

Grubhub has announced its integration with point of sale systems Breadcrumb, Oracle's Micros and Toast.

Epson to demonstrate online ordering, line busting and food freshness

May 11, 2017

Epson, a POS technology provider, will demonstrate online ordering, line busting and food freshness solutions with partners at the National Restaurant Show in…

'Do you deliver ... profits?' This webinar does

by S.A. Whitehead — Food Editor, Net World Media Group

Mastering delivery isn't easy, but this free May 18 webinar is a great place to learn how to re-ignite your program.

Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

Restaurant industry upbeat for 2017; big year for digital marketing

April 24, 2017

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which…

Capturing today's diners? A lot of it is still about 'the money'

Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers…

Pie Five, Firehouse, First Watch,Pei Wei execs discuss 'the good, the bad and the ugly' of online reviews

by S.A. Whitehead — Food Editor, Net World Media Group

A recent survey found that 61 percent of the dining public check online reviews before visiting a restaurant. How those reviews can help or hurt sales was a…

Hot Heads & Rapid Fired Pizza founder on a regional growth approach

by S.A. Whitehead — Food Editor, Net World Media Group

Hot Heads Burritos founder, Ray Wiley, is on a roll again, this time with a fast pizza concept, called Rapid Fired. The chain has taken a regional approach to…

Study: Consumers receptive to chatbots

March 30, 2017

A majority of consumers are comfortable talking with a chatbot yet only a fraction have engaged with one, according to the 2017 Mobile Consumer Report from…

McDonald's massive move to mobile ordering: A big change that warrants big groundwork

by Russell Zack — SVP, Products and Solutions, HelloWorld

McDonald’s and its recently unveiled plans to implement mobile ordering and curbside pickup is proof that even the mightiest brands now know mobile ordering is…

Company launches platform to lower costs of mobile-ordering deployments

March 21, 2017

Avanti, the company that provided Subway with its mobile-ordering platform, has made it possible for smaller chains to use the same type of system since it…

Papa John's enhances digital ordering with PayPal, Papa Track

March 9, 2017

Papa John's International has enhanced its digital ordering process by adding PayPal as a payments option and introducing Papa Track. This tracker is designed…