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Operations News & Media

Valentina’s launches '$24K in 24 Hours' 9/11 memorial fundraiser

September 11, 2025

Valentina's by Joe Carlucci will host a memorial fundraiser to honor the nearly 3,000 lives lost in the September 11 attacks today, Sept. 11, according to a…

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Power Couple Pinky Cole, Derrick Hayes to ignite Founderology Growth Summit

by Cherryh Cansler — Publisher, FastCasual.com

While most restaurant founders are focused on building a single successful brand, Pinky Cole and Derrick Haye have a grander goal: to build an empire, not just…

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How Papa Murphy's '$10 Tuesdays' promotion evolved

Pizza Marketplace Podcast host Mandy Detwiler talks to Dallas Massey, SVP of marketing for Papa Murphy's Take N' Bake Pizza about the brand's $10 Tuesdays…

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Restaurant operators still planning to add locations despite economy

September 9, 2025

Restaurant brands are continuing to plan new locations but are strategically thinking about how they scale more sustainably while also identifying critical…

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Newk's Eatery CEO discusses tech, its food quality and third-party delivery

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb.com, chats with Frank Paci, CEO of Newk's…

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Grimaldi's partners with No Kid Hungry for 14th year

September 5, 2025

Grimaldi's Pizzeria is partnering with No Kid Hungry for its 14th annual social responsibility campaign. The pizza brand has raised more than $1.3 million for…

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Breaking boundaries: Derrick Hayes on purpose, power, building Big Dave’s Cheesesteaks

by Kathleen Wood — Founder, K. Wood Partners

In this episode of Founderology – Built to Breakthrough, Derrick Hayes opens up about the decisions, setbacks, and breakthroughs that shaped his path. He…

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The Hidden Gold Mine in Your Restaurant Kitchen: Why Back-of-House Technology Is the New Competitive Advantage

Discover why real growth for multi-unit restaurants lies not in flashy front-of-house trends, but in back-of-house tech. AI-powered ops, real-time inventory…

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Rotolo's Craft & Crust continues expansion with 6 locations under construction

August 28, 2025

Rotolo's Craft & Crust has six locations under construction. The new locations will open in: Breckenridge, Colorado; Mansfield, Texas; Willow Park, Texas…

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Deep dishing on CX: how ordering ahead helps the customer experience

by Stacy McGranor — Chief Experience Officer, Blueprints & Playbooks

Businesses can delight customers and boost their bottom line by inviting customers to take small, mutually beneficial actions that turn a potential point of…

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Gong cha, Crust Pizza leaders talk franchising in today's modern restaurant world

by Mandy Wolf Detwiler — Editor, Connect Media

A session at the Fast Casual Executive Summit will look at franchising dos and don'ts as well as the latest trends and innovations in franchising.

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Domino's brings back 'Best Deal Ever'

August 26, 2025

Domino's has bought back its "Best Deal Ever" promotion. For a limited time, customers can order any pizza with any toppings for $9.99 each, according to a…

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Mooyah VP of operations talks quality of food, consistency and those milkshakes

Beth Stockmoe, VP of operations for Mooyah, discusses the brand's food and operations in our latest Restaurant Operator Podcast.

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Scheduling Chaos Costs More Than Overtime: Here’s Why

Discover how outdated, spreadsheet-based scheduling silently undermines restaurant profits—with turnover, customer loss, and burned-out managers costing far…

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Speaker Spotlight: Claudia Lezcano, Fuku CEO

by Mandy Wolf Detwiler — Editor, Connect Media

Claudia Lezcano, CEO of Fuku, shares a look at her career, her achievements and industry trends ahead of her appearance at Fast Casual Executive Summit 2025.

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Celebrating the 2025 Fast Casual Hall of Fame inductees

by Cherryh Cansler — Publisher, FastCasual.com

Registration is open!

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Farrelli's Pizza celebrates 30 years with anniversary celebration at Cheney Stadium

August 20, 2025

Farrelli's Pizza, a staple in the Pacific Northwest, celebrated its 30th anniversary on Monday, Aug. 11 with a party at Cheney Stadium in Tacoma. More than…

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From Maine to Milan: The global journey of Mason’s Famous Lobster Rolls

How do you take a Maine lobster roll and build a brand that stretches from the East Coast to the heart of Milan, Italy? That’s the kind of breakthrough story…

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Marco's Pizza opens more than 40 stores in first half of 2025

August 13, 2025

Marco's Pizza marked a strong first half of 2025 with 41 store openings. The brand said in a press release that it is poised for a 28% year-over-year increase…

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Donatos Pizza to expand in Virginia, Maryland, Georgia

August 13, 2025

Donatos Pizza continues its franchise growth throughout the DMV area (DC, Mayland and Virginia) as well as the Atlanta metro area, according to a press release.

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