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Operations News & Media

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

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From homelessness to restaurant heroes: Power couple keynoting Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

April 7, 2025

Chef Bryant "Baul" Williams and Daniella Williams, the husband-and-wife founders of Atlanta-based Binky's, specializing in soul food, and brunch hot spot Betty…

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Cicis Pizza wins tech award from XRobotics at Pizza Marketplace Top 100 dinner

April 2, 2025

Cicis Pizza was awarded the Visionary in Technology Award by XRobotics, a provider of robotic solutions for pizza restaurants, at the Pizza Marketplace Top 10…

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Domino's, DoorDash partner to join local commerce platform

April 2, 2025

Domino's Pizza has entered into a partnership with DoorDash to reach new customers through the DoorDash Marketplace while continuing delivery service via…

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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FAT Brands intros Round Table Pizza, Marble Slab Creamery co-branded unit

April 1, 2025

FAT Brands has debuted its first Round Table Pizza and Marble Slab Creamery in Oakland, California. It marks FAT Brands' 10th co-brand/tri-brand pairing to…

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Bun Mee: From One Bite to Best in the World

Denise Tran’s journey from attorney to award-winning restaurateur is a masterclass in vision and resilience. On Founderology: Built to Breakthrough, she shares…

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3 tools to help restaurants build efficiency

March 31, 2025

Free white paper reveals three ways restaurants can use automation to simplify arduous tasks.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How to improve workplace safety for restaurant workers

by Yasmine Mustafa — CEO & Co-Founder, ROAR

Workplace safety should be as important as the food going out to customers.

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Indianapolis to hold first-ever pizza festival

March 27, 2025

Pizza lovers in Indiana now have a reason to rejoice with the launch of the Indianapolis Pizza Festival on Aug. 9, 2025, according to a press release.

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2025 Pizza Marketplace Top 100 Movers & Shakers

We are honored to announce the Pizza Marketplace Top 100 Movers & Shakers for 2025. This group features the best who stand out in a crowded field and are…

Presented by PizzaMarketplace.com

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Riko's Pizza moves to full-service location in Connecticut

March 20, 2025

Riko's Pizza in Norwalk, Connecticut, has moved from its carryout only legacy location to a larger, full-service space. This full-service model will be central…

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Wholly Stromboli brings New York, Detroit-style pizzas to small-town Colorado

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wholly Stromboli stands out with its pizzas and stromboli in Ft. Lupton, Colorado.

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Nozzleman Pizza opens 1st Walmart location, expanding to 6 states

March 19, 2025

Reno, Nevada-based Nozzleman Pizza has opened its first location inside a Walmart center in Carson City, Nevada under the helm of Jesse Corletto and business…

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How 2 broke bartenders created thriving restaurant business

On the latest episode of the Founderology podcast, we sat down at the newest Tap Room location in Ronkonkoma, New York, to discuss the journey — the wins, the…

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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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