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Customer Service / Experience News & Media

10 tips to celebrate National Pizza Month

by Mandy Wolf Detwiler — Editor, Networld Media Group

October is National Pizza Month. Here are 10 quick ways to generate buzz and increase check averages.

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How to level up and meet the moment

Bob Vergidis, founder and chief vision officer at pointofsale.cloud discusses how in just one year, the COVID experience has moved the restaurant business 1…

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Pizza Hut teams with Contentsquare to boost digital customer experience

August 6, 2021

Pizza Hut is leveraging Contentsquare's customer behavior capabilities to discover how consumers interact with certain areas of their website in the quest to…

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Restaurant Management Software: A Buyer's Guide for Back of House

A comprehensive guide from SynergySuite to walk you through everything from deciding if you need back-of-house technology to narrowing it down to your final…

Presented by SynergySuite

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Streaming TV for Restaurants that Bar Rescue’s Jon Taffer Swears By

What are your diners watching in-restaurant? Brands that help their customers laugh, clink their beer mugs and just plain ol’ enjoy each other’s company, are…

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Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

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Your POS Isn’t Just for Cashiers Anymore. It’s for Customers Too!

Gone are the days when point-of-sale systems were being used only at the cash register. Diners are already using them to access menus, order and pay at the…

Presented by FastCasual.com

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Solving the labor crisis: How to tap into the potential of your current workforce and be an employer of choice

With vaccination rates increasing, restaurants are starting to return to a semblance of normal operations. But as The Great Return continues, a new challenge…

Presented by FastCasual.com

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From Out-of-Date Online Ordering & POS System to Fully Integrated Digital Engine

Fast casual UNO Pizza embarked on a full-scale digital relaunch and saw an opportunity in early 2020 to upgrade their legacy online ordering system to unlock…

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Design Tips for Online Ordering Sites

Learn more about how DineEngine can leverage proper design techniques that will provide a higher ROI and better guest/staff experiences.

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How Lee's Famous Recipe overcame hiring crisis with Conversational AI

Although many QSRs have reported that drive-thru traffic is now making up 80% of business thanks to the pandemic, unemployment packages have made it…

Presented by FastCasual.com

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Rebounding on steroids: Lessons learned from former Yum! CEO

While restaurateurs have had their share of setbacks over the last year or more, how brands fare going forward depends very much on how each company executes…

Presented by FastCasual.com

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Dining in 2021: How It Started, How It's Going. What's Next.

The pandemic has no doubt taken its toll on restaurants, but while thousands are struggling, others are reporting gains.

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How to unblock your restaurant’s loyalty “blind spot”

Learn how your organization can gain visibility into the purchasing preferences of 100% of your diners without the friction of an opt-in process.

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Effective Restaurant Design for Today & Beyond

Site layout is key for quick service restaurants in the ongoing and post COVID 19 pandemic.

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Compeat partners with 6 POS solutions to improve customer experience

March 29, 2021

Austin, Texas-based Compeat, a restaurant-specific accounting, back office, workforce and business intelligence management software, has partnered with Union…

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Philly airport piloting robotic food delivery

February 25, 2021

The contactless food ordering program at Philadelphia International Airport is piloting a robotic strategy with a gita (a robot featuring visual sensors) that…

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90% Open Rate? Why Your Brand Needs Text Message Marketing in 2021

In this webinar, VIPinsiders gives you a winning game plan to effectively use text message marketing in 2021.

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Time-tested Restaurant Technologies for a New Normal

Restaurant operators need all the help they can get while trying to cope with the COVID-19 pandemic. Some of the tools they can use may already be in their…

Presented by FastCasual.com

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Independent Restaurants Running on Toast’s All-in-One Platform Outperform Peers by up to 30% During Pandemic

Investments in digital ordering and contactless payments technology allowed Toast to significantly grow their customer community and increase recurring revenue…

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