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Customer Service / Experience News & Media

Chevy Chase Pizza Co on verge of greatness

by Mandy Wolf Detwiler — Editor, Networld Media Group

Glenn Milano makes pizzas by hand, freezes them and sells them at market. Now he's ready to take the next step by opening a manufacturing plant and pizzeria of…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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Marco's Pizza CDO discusses new prototype, brand platform

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marco's Pizza introduced a new store design in the Boise, Idaho market, incorporating data-driven decisions, a modern atmosphere and cutting-edge technology to…

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Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

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Making The Right Investment: Wired Vs. Wireless Barcode Scanners

Discover the pros vs. cons of 1D/2D wired and wireless barcode scanners to elevate your operations with expert guidance from Star Micronics.

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Tailgate Brewery proves pizza belongs with beer

by Mandy Wolf Detwiler — Editor, Networld Media Group

TailGate Brewery in Nashville is paving the way for pizza and beer. The brewery has 30 signature beers on tap and makes pizza from scratch.

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Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

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How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

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Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

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Little Caesars franchisee enjoys benefits of franchise system

July 18, 2024

Little Caesars franchisee Tara Charters has been running two stores in Canada for over a decade. She says the franchise system offers benefits that are hard to…

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Pizzaiolo launches signature brand in Dana Point, California

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere…

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Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

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Blaze Pizza refires brand with new menu, sense of purpose

by Mandy Wolf Detwiler — Editor, Networld Media Group

Blaze Pizza has refired its brand with 14 new menu items and a new logo.

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Pepper Lunch CEO Explores Teppanyaki and Hibachi, Along With Tech Innovation

From hot, sizzling plates of made-to-order food to strategic tech innovation, Pepper Lunch takes a multi-pronged approach to distinguish itself among the best…

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How Salad Station Leverages Revel's Direct Food Delivery Integrations to Fuel Off-Premises Growth

Join Salad Station Vice President of Operations Garrick Robert and Revel Product Manager Brandon Box as they dive into the many benefits the Salad Station team…

Presented by SkyTab

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Hungry Howie's Gen Z franchisee brings fresh perspective, new ideas to table

by Mandy Wolf Detwiler — Editor, Networld Media Group

Podcast host Mandy Detwiler talks to Hungry Howie's franchisee Rebecca Shannon, a Gen Z whose store is in Michigan. Shannon uses technology and innovation to…

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Beyond the POS: HungerRush helps restaurants solve many challenges

FastCasual.com editor Cherryh Cansler caught up with HungerRush's Deepti Mendiratta at the recent National Restaurant Association Show to talk about how the…

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HungerRush partners with restaurants to create better guest experiences

HungerRush VP of Sales Josh Desmond met up with FastCasual.com editor Cherryh Cansler at the recent National Restaurant Association Show to talk about how the…

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