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Customer Service / Experience News & Media

Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

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How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

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Star Micronics Unveils the Next mC-Print3: Connectivity and Sustainability Redefined

The mC-Print31Ci and mC-Print31CBi thermal receipt printers, featuring CloudPRNT Next and Ultra-C technology, set new benchmarks in speed, efficiency, and…

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Little Caesars franchisee enjoys benefits of franchise system

July 18, 2024

Little Caesars franchisee Tara Charters has been running two stores in Canada for over a decade. She says the franchise system offers benefits that are hard to…

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Pizzaiolo launches signature brand in Dana Point, California

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere…

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Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

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Blaze Pizza refires brand with new menu, sense of purpose

by Mandy Wolf Detwiler — Editor, Networld Media Group

Blaze Pizza has refired its brand with 14 new menu items and a new logo.

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Hungry Howie's Gen Z franchisee brings fresh perspective, new ideas to table

by Mandy Wolf Detwiler — Editor, Networld Media Group

Podcast host Mandy Detwiler talks to Hungry Howie's franchisee Rebecca Shannon, a Gen Z whose store is in Michigan. Shannon uses technology and innovation to…

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Beyond the POS: HungerRush helps restaurants solve many challenges

FastCasual.com editor Cherryh Cansler caught up with HungerRush's Deepti Mendiratta at the recent National Restaurant Association Show to talk about how the…

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HungerRush partners with restaurants to create better guest experiences

HungerRush VP of Sales Josh Desmond met up with FastCasual.com editor Cherryh Cansler at the recent National Restaurant Association Show to talk about how the…

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Are mobile handheld devices right for your restaurant?

Brian Pickens, product manager at NCR Voyix, talks about the three challenges quick-serve restaurants face that can often be effectively solved through…

Presented by NCR Voyix

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Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

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Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity

Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…

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Your Pie commits to creative menu, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Georgia-based Your Pie thrives on its franchisees, its commitment to creativity and its focus on training.

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GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

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How to open a pizza shop in 6 easy steps

by Mandy Wolf Detwiler — Editor, Networld Media Group

Opening a pizza shop will have its ups and downs. Consider these six tips before you get started.

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Thompson Hospitality Group operates Wiseguy Pizza with finesse, tight operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wiseguy Pizza, which has eight units, is under the helm of Thompson Hospitality Group. When Thompson took over the company, it left the great pizza recipe…

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People, passion make Farrelli’s Pizza a Northwestern favorite

by Mandy Wolf Detwiler — Editor, Networld Media Group

Farrelli's Pizza in Northwestern Washington focuses on hiring people who will create experiences for the brand's guests. With award-winning pizza and tight…

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Star Micronics To Showcase Top POS Innovations At The 2024 Restaurant Show

Industry leader Star Micronics is gearing up to serve innovation at the National Restaurant Association Show with its cutting-edge range of POS hardware and…

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LaRosa's Pizzeria reduces friction with tech, solidifies operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cincinnati-based LaRosa's Pizzeria has 64 units across Ohio, Kentucky and Indiana. The brand relies on technology to reduce friction and has its operations…

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