6 key trends shaping the future of commerce in 2025

June 17, 2025

To meet evolving consumer expectations, retailers and restaurants must prioritize convenience and personalization, according to the 2025 Commerce Experience…

Jeff's Bagel Run founder says training key to franchisee success

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera.

Presented by Jeff's Bagel Run

How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

Customer love fuels Blue Moon Pizza's next chapter

by Mandy Wolf Detwiler — Editor, Networld Media Group

Blue Moon Pizza, an Atlanta favorite, is set for growth under new partners Jordan Krolick and Jeff Goldt. Leveraging strong customer loyalty and a loved…

Botrista blends tech, flavor in new beverage line

Botrista launches automated beverage platform.

Presented by Botrista Inc.

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

&pizza CEO doubles down on franchising efforts, increasing growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

&pizza CEO Mike Burns discusses how the brand lost its identity, found it again and began franchising.

Haven Hot Chicken founders find room for Nashville hot chicken brand

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken has gone from four stores to nine in just 10 months. Learn how the Connecticut-based brand is growing from its co-founders in our latest…

Botrista Debuts New Beverage Innovations, Expanded AI Capabilities at the National Restaurant Association Show

Botrista debuts new categories including dessert drinks and better for your options like: low calorie, functional, antioxidant, protein beverages, along with…

Supercharge your online ordering process

by Navi Sidhu — Marketing Specialist, SpeedLine Solutions

May 8, 2025

In today's digital landscape, a pizza restaurant's online ordering system is crucial, but the lack of direct interaction necessitates providing comprehensive…

Kosher pizzeria boasts a stand-out menu

by Mandy Wolf Detwiler — Editor, Networld Media Group

Moshe Dahari and his brothers run Elite Pizza, a kosher pizzeria in Great Neck, New York. Keeping kosher is challenging but its focus on the community and…

Chuck E. Cheese introduces Chuck E.'s Superhero Playground nationwide

April 24, 2025

Chuck E. Cheese has permanently renamed all 125 of its active play areas to Chuck E.'s Superhero Playground to coincide with National Superhero Day, according…

Pizza Hut India deploying MoEngage to centralize engagement initiatives

April 23, 2025

Pizza Hut India is deploying MoEngage, an insights-led customer engagement platform, to centralize its customer engagement initiatives and enhance the customer…

Marco’s Pizza franchisee leads with passion, product, people

by Mandy Wolf Detwiler — Editor, Networld Media Group

Marco's Pizza franchisee Robert Pina recently inked a deal for one of Marco's Pizza's biggest franchising agreements.

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.