Mobile queuing solution provider acquires Textaurant Corporation

July 29, 2013

QLess, Inc., a mobile queuing solution provider helping companies replace physical lines with virtual queues, has announced its acquisition of the assets of…

Consumers responding favorably to Domino's technology investments

by Alicia Kelso — Editor, QSRWeb.com

The company achieved nearly 7 percent same-store sales growth without any product introductions during the quarter.

How Rosati's Pizza onboarded a new catering program

by Alicia Kelso — Editor, QSRWeb.com

The company is upgrading its catering channel, which now includes off-premise, start-to-finish customer service, systemwide training and separate branding…

Customer service expert scheduled to speak at Int'l Pizza Expo

July 10, 2013

Customer service consultant, speaker and author Micah Solomon will speak at the International Pizza Expo, March 24-26, 2014, at the Las Vegas Convention Center.

10 start-up tips for restaurant operators

Start with a small menu and as you grow and learn what your customers are demanding, find a happy medium with menu size and what your kitchen can deliver.

Uncle Maddio's hosting kids' art camps systemwide

July 3, 2013

Uncle Maddio's Pizza Joint is hosting a free weekly art camp for kids taught by local artisans every Saturday from 11 a.m. to 2 p.m. During that time, families…

Peter Piper Pizza adopts location-based mobile ad service

July 1, 2013

Peter Piper Pizza has signed on as Single Touch Systems Inc.'s first client for its newly launched FollowMe location-based mobile ad service.

Foodler launches rating system for individual restaurant dishes

June 27, 2013

Foodler, an online food ordering service, has launched a new 5-star cuisine rating system that allows users to evaluate individual dishes at a restaurant.

E la Carte gets $13.5M in funding to expand restaurant tablets

June 26, 2013

E la Carte has raised $13.5 million in a Series B round of funding to accelerate the deployment of its Presto tablet designed for restaurants. According to…

Catering in a franchise ecosystem: Part 1

by Erle Dardick — CEO, Monkeymedia

Every restaurant operator today has customers asking for catering services; saying no to customers is never an option for any growing venture.

Survey: Treating employees well outweighs philanthropy, sustainability efforts

June 21, 2013

According to Restaurant DemandTracker, a recent survey of restaurant customers in the U.S., treating employees well is more important than giving back to the…

5 must-have features on a restaurant website

If a customer can't find your restaurant, they aren't going to eat there — make all of your contact info visible on every page, and that includes phone and…

Idiot-proof restaurant equipment innovation

by Darrel Suderman — President, Food Technical Consulting

Equipment innovation is innovative when it solves a technical problem and adds shareholder value.

Pigeon Forge Mellow Mushroom features faster ordering option

June 19, 2013

Tourism-heavy Pigeon Forge, Tenn., will soon include a Mellow Mushroom as part of its Entertainment District. The brand will open in The Island at Pigeon…

Domino's earns a 5-point customer satisfaction gain

June 18, 2013

An annual report released today by the American Customer Satisfaction Index (ACSI) covers customer satisfaction with full-service restaurants and quick-service…

Engaged customers are 10 times more likely to visit a restaurant

To be most effective, communications have to be ongoing and not limited to when a customer dines.

zpizza adds customer intelligence platform to manage data

June 13, 2013

To better aggregate and analyze data from a number of sources, zpizza has deployed a new customer intelligence platform from Market Force Information called…

Pizza concepts heavily represented on Urbanspoon's kid-friendly restaurant list

June 6, 2013

Urbanspoon, a mobile restaurant discovery application and reservation management system, has released its Most Popular Family-Friendly Restaurants list. The…

Patxi's Pizza voted best in Bay Area for second year in a row

June 6, 2013

Patxi's Pizza, a San Francisco-based Chicago-style pizza chain, was voted as "Best Pizza" for the second year in a row in SF Weekly's annual Best of Reader's…

Consumers driving the need for restaurants to adopt mobile solutions

by Alicia Kelso — Editor, QSRWeb.com

Some experts predict mobile payments to reach critical mass in three to five years.